Sydney Ecommerce Fulfillment & 3PL Services

Order fulfillment services for ecommerce brands

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Ecommerce businesses are always looking for new markets and opportunities, and if your business is based in Sydney then it’s natural to look across the pond to new markets like the USA. US ecommerce customers spend more per capita on ecommerce shopping than any other country in the world except the UK, and the US is a vastly bigger market than the UK. 

But access to the US doesn’t come easy, especially if you are shipping each package from Sydney. Packages often take 1-2 weeks to ship from Australia to the US, and are very expensive to send. That’s the price of entry to the US market: long shipping times and high costs, unless you partner with a global 3PL.

An international 3PL can hand you a distribution infrastructure around the world while also handling fulfillment logistics. ShipBob is a 3PL with locations in the USA, Canada, and Europe that takes this a step further than a single local 3PL. You can store your inventory in any of our facilities around the world.

That means you don’t have to pay for as many international shipping rates or ask your customers to wait weeks for their products, and even offer 2-day shipping to more customers. 

Hear from a Sydney brand using ShipBob for fulfillment

ShipBob has partnered with Australian brands to break into the US market. One ecommerce brand, Baja Bae, stores and ships orders from ShipBob’s Chicago fulfillment center to customers all over the world. While their business is based in Sydney, they have found a truly global solution in ShipBob. 

“ShipBob offered us the best solution and was tailored toward our needs as an early startup business on its way to growing.”

Tamarin Oblowitz, Co-founder of Baja Bae

With a simple integration with their Shopify store, Baja Bae uses ShipBob’s dashboard to track the entire ecommerce fulfillment process in real-time, track inventory levels with ease, and create a seamless customer experience from start to finish.

What’s stopping your business from fulfilling US orders?

Here are some of the top reasons why Sydney businesses use a 3PL with locations across the world including several fulfillment centers in the United States to fulfill orders for American customers.

Shipping times are too long

American ecommerce companies have built a huge US distribution network and have made 2-day shipping the norm for American customers. Your business can’t compete on international shipping timelines; they’re significantly longer, and oftentimes impatient customers will simply look for products elsewhere. 

Rates are too expensive

And it’s not just the extended shipping timelines. Getting a package shipped from Sydney to the US is also very expensive. Meanwhile, many US ecommerce vendors offer free 2-day shipping. How do you compete? By hiring ShipBob, who can help offer cost-effective 2-Day Express Shipping to 100% of US customers.

No time to deal with international logistics

If you want to ship orders to the US, then you’ll have to invest a lot of time in handling the logistics of international fulfillment. That includes calculating shipping costs, ensuring your paperwork is in order, and preparing your shipments for customs.

When you partner with ShipBob, you don’t have to deal with any of this. Your orders will ship from one of our US fulfillment centers. That means, no customs between you and your customers. 

How ShipBob can help you easily connect with US customers

If you partner with ShipBob, then you only have to deal with customs and international logistics once when you ship your inventory to one or more of our fulfillment centers. After that, just sync your store and the rest is easy. Once you start shipping through ShipBob, we can help your business gain efficiencies and convert more sales. Here’s how. 

Optimize your shipping

Inventory distribution is just one way that we bring down your shipping costs. ShipBob has proprietary technology that automatically fetches the most optimal shipping route. This way, when an order is placed, it is routed to the ShipBob fulfillment center that’s closest to the shipping destination to pick, pack, and ship the order from there. 

Our fulfillment experts fulfill the order in the most cost-effective way. You can see this added efficiency in your bottom line.

For example, ShipBob client Ample Foods achieved 13% cost savings to their bottom line after partnering with ShipBob.

“From expanding into a second ShipBob fulfillment center, we are excited to be able to offer 65% of our customers with 2-day shipping, up from 32% by only having a single West Coast facility. Soon, this will be 100%. Not only is this better for our customers but we also gain a 13% savings to our bottom line.”

Pablo Gabatto, Business Operations Manager at Ample Foods

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Reduce cart abandonment

Shipping costs that are too high are the most common reasons for cart abandonment. This is even more pressing for international orders. By bringing down your shipping costs, ShipBob can help you improve conversion rates. In fact, weighted blanket company My Calm Blanket reduced cart abandonment by 18% with ShipBob.

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Conserve your team’s time

Unless you got into ecommerce with a passion for packing boxes, then you probably don’t enjoy devoting your time to inventory, packing, and managing logistics. Partner with ShipBob and you can reap the rewards of US fulfillment without having to lift a finger. Sunglasses brand Rainbow OPTX partnered with ShipBob and saved 120 weekly hours, while simultaneously achieving 115% growth. 

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Knowing the right time to outsource US fulfillment to a 3PL

The first question is whether or not you try to break into the US market at all. The answer depends on the potential business you’re missing out on by not shipping to the US. There’s a straightforward calculation to figure this out: 

Traffic your site receives from US x Conversion rate x Average order value = Potential US revenue

You also have to weigh that potential against the difficulty of fulfilling international orders in-house. With a global fulfillment company like ShipBob with locations throughout the USA, there’s no added difficulty. We’ve got the warehousing, distribution infrastructure, international shipping expertise, and technology to streamline retail fulfillment

If the cost of outsourcing is less than the potential revenue, then it’s time to ramp up US fulfillment.

Get a quote from ShipBob today.

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