Automate your returns/exchanges at no cost to you!
Redo helps merchants automate their returns/exchanges at no cost to them. Create custom and flexible returns experiences for your brands. A/B test incentives and allow AI to help you reduce your refunds and retain more revenue.
ShipBob + Redo
Turn returns into revenue with flexible, AI-powered solutions.
Automate Returns/Exchanges
Automate all of your returns/exchanges at no cost to you. Create customizable experiences and A/B test flows to decrease your refunds and increase your retained revenue.
Order Tracking
Send branded order tracking emails to your customers. Improve the experience for your customers along the entire customer journey.
Warranties
Offer extended warranties to customers taking liability off of your plate. Automate and track any warranty claims and registrations.
Shipping Protection
Give your customers the peace of mind to add shipping protection. You can keep 100% of this revenue! We will still automate the claim filing process for your team and your customers.
Conversion Optimization
A/B test different shipping options. Test the prices, names, delivery guarantees, etc. Segment it out by customers as well. Show first time customers different shipping options than VIP customers, etc.
Customer Stories
What Redo customers are saying…
Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.
Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast.
The Redo Team was super helpful with implementation. Highly recommend the app.
Made by Mary
madebymary.com
Redo has been a tremendous partner for CUTS since we made the switch from Narvar last year. The cost savings alone made the change a no-brainer, but on top of that their service has been unmatched. Constantly have our best interests in mind and are readily available to discuss topics that come up. They held our hand through the onboarding, and we were up and running in a timely manner
Joe Spallone
CX Partner to Cuts Clothing at Cutsclothing.com
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