Ottawa Ecommerce Fulfillment Services

Fulfill orders with international 3PL ShipBob, who has locations in Ottawa, the EU, and the United States.

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As an ecommerce merchant, accessing both American and Canadian markets can give you a competitive edge. However, shipping to both the US and Canada presents unique logistical challenges.

In particular, offering fast and affordable shipping options to customers in both countries is difficult, especially if you’re only using one fulfillment center either in the US or Canada.

ShipBob is a tech-enabled 3PL with a robust network of fulfillment centers, including a location in Ottawa. With ShipBob, you can split your inventory across our US fulfillment centers and store inventory at our Canada location. 

This brings your inventory closer to your customers, which the number of shipping zones a package must travel through to reach its destination. This leads to lower shipping costs. The result: You can ship quickly and affordably to customers in both the US and Canada. 

Bathorium is a Canadian-based DTC brand that offers luxury bath products. With ShipBob, they were able to significantly reduce shipping costs for US orders and ultimately grow their US customer base.

“We’ve seen a reduction of 70% on shipping costs in the US, which helps keep conversions high. When we joined ShipBob, only 20% of our customers were in the US. By the end of the year, that number will be around 40%.”

Greg MacDonald, CEO & Founder of Bathorium

Hear from a US company using ShipBob’s Ottawa fulfillment center

As BAKblade expanded their online presence into Canada, both directly and selling through Walmart, they knew they needed a trusted retail fulfillment partner with a physical presence in Ottawa, Canada.

“We have seen that Canadian customers order more when they know the order ships from within Canada and they do not need to worry about additional taxes if the order comes from the US. From our history through the years with ShipBob, it was a no-brainer to expand into other markets with them knowing that they have done their due diligence to meet the ShipBob standard.”

Marc Fontanetta, Logistics Manager at BAKblade

Outsourced fulfillment services in Ottawa

ShipBob makes onboarding easy: just a few simple steps and we can start fulfilling your orders.

Here’s how it works:

1. Start by syncing your store with ShipBob’s technology: we walk you through exactly how to do this at your Onboarding Dashboard, and it can be completed in just a few minutes with no coding required. 

2. Next, check your data to see where your customers live, and ship your products to the ShipBob fulfillment centers closest to those customers.

3. Once setup is complete, online orders are automatically forwarded to a ShipBob fulfillment center, and then picked, packed, and shipped.

4. You and the customer receive tracking info. 

Distributed inventory

With distributed inventory, you can reach both American and Canadian customers with fast, affordable shipping regardless of where they live. If your business is based in Ottawa and you want to keep some products close to home, then you can use our newly-opened Ottawa fulfillment center. Then, take your pick of our American fulfillment centers and ship to customers across the country with ease. 

[eBook: Why Distributed Inventory is a Game Changer for Ecommerce]

Optimized shipping routes

We not only reduce your shipping costs with distributed inventory, but ShipBob’s technology also searches the top mail carriers and selects the optimal shipping route automatically. This ensures that you’re always getting the best rates possible.

International shipping discounts

ShipBob’s close relationship with the top international and domestic mail carriers can get you exclusive bulk shipping discounts. You can ship orders across the world from our fulfillment centers, and use our warehouses in several countries. 

What makes ShipBob the best 3PL for Canadian and US fulfillment

ShipBob not only provides you with tangible cost-savings to your bottom line, we also enhance your shipping capacity and make your life easier by taking the tedious aspects of fulfillment off your hands.

Here are just some of the ways that our partners benefit from working with ShipBob. 

Save on the bottom line

By bringing your inventory closer to your customer base, each package has a shorter distance to travel, so you get better rates and faster deliveries. We’ve helped countless customers streamline their shipping, both domestic and international. 

Supplement company TB12 partnered with ShipBob and started by storing inventory in three ShipBob fulfillment centers. They managed to grow 75% in less than two years while simultaneously achieving 25% cost-savings with ShipBob’s optimized shipping. 

[Read more]

Spend less time on fulfillment

Dealing with shipping and logistics is a huge hassle, especially if there’s the added element of dealing with the bureaucratic red tape of international shipping. Then, there’s just the manual labor of picking, packing, and shipping orders, handling warehousing, and other fulfillment-related tasks. 

With ShipBob, all of this is off your plate, and you can focus on growing your business. One of our partners, sunglasses brand Rainbow OPTX, saved 120 weekly hours after partnering with ShipBob, while simultaneously increasing order volume by 2.5x

[Read more]

Ship all over the world

While we only have fulfillment centers in the US and Canada, that doesn’t mean you can’t access other markets. In fact, we’ve helped countless clients ship thousands of international orders to every corner of the globe, while also ensuring they get the best shipping rates. 

Media company Timbuktu Labs partnered with ShipBob for the release of their debut book series Rebel Girls, and we ultimately shipped 20,000 backer rewards across 75 countries for just a single campaign. 

[Read more]

Knowing the right time to outsource fulfillment to a 3PL

Outsourcing fulfillment is a big decision you shouldn’t take lightly. If you do it too early, then you won’t have the order volume to justify the expense. But do it too late, and you may have missed out on critical opportunities for growth.

The right time to outsource is when certain parts of fulfillment are stunting your growth and ability to scale. If you recognize these scenarios, it’s probably time to outsource:

  • You lack efficient warehousing processes and accurate inventory management.
  • You are struggling to offer affordable and speedy shipping options, and you’re losing business as a result.
  • Your business is subject to seasonal fluctuation, and you struggle to keep up with order volume at certain parts of the year. 
  • You want to update your inventory and order management software.


Ready to get started with a 3PL? Request a quote from ShipBob. 

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