Ecommerce merchants typically keep their fulfillment center close to where the business is located. While there are advantages to doing this, it also limits their shipping capabilities. That’s because most ecommerce merchants have a customer base that’s spread out geographically. If you’re only shipping from Oregon, then shipping to customers outside of the Pacific Northwest will be expensive.
In the age of Amazon, customers have higher expectations than ever, and shipping that’s too expensive or takes too long can turn away customers and increase cart abandonment.
A 3PL can help extend your shipping capabilities by providing you with a powerful distribution infrastructure, but not every 3PL has the technology to optimize logistics for fast-growing ecommerce brands. This is what makes ShipBob a unique 3PL: we’re built specifically for ecommerce, and we have a unique distribution method that can optimize your shipping and boost your bottom line in a number of ways.
Taking a very data-driven approach we help you understand which of our ShipBob fulfillment center locations will save you the most money while getting your products in your customers’ hands the fastest. When your volume grows, you can also use distributed inventory to store your products in multiple fulfillment centers that are located in different regions to further drive down costs and transit times.
ShipBob helps thousands of ecommerce brands with fulfillment, including many in the Pacific Northwest and West Coast:
“We are growing really fast and won’t slow down anytime soon. With ShipBob, we have the option to use more of their warehouses to further reduce shipping costs. Because ShipBob has a lot of people to handle our orders and additional warehouses we can expand into, we can scale up with ease as we continue to grow quickly. If we ran our own warehouse, it would be much harder to hire people and we’d inevitably outgrow the space.”
Oded Harth, CEO & Co-Founder of MDacne
ShipBob’s Oregon fulfillment services
ShipBob is a full-stack fulfillment solution: once you partner with us, we handle each step of retail fulfillment from the moment an order is placed to when it arrives at the customer’s door. Here’s a quick summary of how our fulfillment process works:
- We’ll walk you through each step of syncing your store with our proprietary technology, configuring your ship options, and making sure your account is set the way you want.
- Ship your products to the fulfillment center in our network that you prefer.
- When an order is placed on your store, we are notified immediately and the fulfillment process begins.
- Our fulfillment teams pick, pack, and ship the order.
- Tracking info is sent to the customer.
Full transparency into the fulfillment process
ShipBob can save your team a ton of time by handling the details of fulfillment, but you still get full transparency into every detail. From your ShipBob dashboard, you can view outstanding orders, edit orders after they are placed, track packages, check inventory counts, set reorder points, and much more.
One of the biggest challenges that ecommerce businesses face is syncing their supply chain, so they always have enough inventory on hand to meet demand. With ShipBob, this is easier than ever: your inventory and order information are all in one place, and our platform generates advanced analytics and reports that provide valuable distribution metrics, from how promotions affect stock levels to your transit times by shipping method.
Responsive customer support
When customers have questions about outstanding orders, or if you need help with issues like ecommerce returns or lost packages, our customer support team is always on hand to help. With fast responses to free claims filing, ShipBob is here to help you. Our enterprise clients even get dedicated account managers, and we also have support reps on hand at each fulfillment center.
Choosing the best 3PL in Oregon
Rather than limiting your shipping capacity and reach by restricting yourself to one local Oregon-based fulfillment center, with ShipBob you can scale up with ease, cut costs, save your team time, and improve customer satisfaction, without having to switch 3PLs.
Generate more sales
Shipping is one of the main considerations a customer makes when deciding whether or not to purchase from an ecommerce business. If costs are too high or shipping times too long, customers are less likely to buy. Optimizing your shipping and offering better rates can boost sales.
One ShipBob client, Rainbow OPTX, a sunglasses brand, saw their average order value increase by 24% on orders eligible for 2-Day Shipping, and grew 115% since working with ShipBob.
Broaden your shipping reach
These days, customers expect 2-day shipping, but it’s hard to offer at a decent margin if you don’t have extensive distribution infrastructure in place. But, with ShipBob’s network of fulfillment centers at your disposal you can offer customers 2-day ground shipping, a much cheaper alternative to expedited air.
Nature’s Ultra, a CBD company, partnered with ShipBob and now offer 2-day shipping on 100% of their US orders, which led to 9,900% year-over-year growth.
Save on shipping
It’s not just your customers who can reap the rewards of optimized shipping — with ShipBob’s help, you can save on your bottom line while your customers benefit from cheaper, faster shipping options.
For instance, nutrition company Ample Foods partnered with ShipBob and achieved 13% cost-savings to their bottom line, all while expanding their 2-day ground shipping reach by 103%.
Are you ready to outsource order fulfillment with a 3PL?
Fulfillment has so many different components — from inventory and order management to pick/pack/ship — that there’s no simple answer to when is the “right time” to outsource. It’s different for each business, but you usually know your breaking point — the moment when you will become more efficient when you give up this piece.
We’ve listed some of the common scenarios and problems that a 3PL can solve for you below:
- Your fulfillment team spends too much time on administrative tasks
- You want to expand your business into new markets, but don’t have the distribution infrastructure.
- You are shipping only from an Oregon-based fulfillment center, and your costs are too high.
- Your warehouse is overloaded, or your inventory management system is insufficient and your counts are always off.
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