Interior Define began with a question for the furniture industry: what if buying a sofa was as comfortable as lounging on one? As part of their innovative business model, Interior Define ships free fabric swatches to bring the showroom experience to customers’ homes. At first, the Interior Define team packed, labeled, and shipped fabric swatches in-house. Jordan Diab, COO and CFO, and his team soon identified inefficiencies with this process and began working with ShipBob.
Partnering with ShipBob helped Interior Define streamline the process of fulfilling fabric swatch orders, scaling seamlessly from shipping two to three swatches daily to many hundreds per day. Interior Define also leverages ShipBob’s network of fulfillment centers across the country to make sure customers receive their swatches quickly and efficiently.
“Anyone currently considering ShipBob as a partner should understand the power behind their geographic footprint, as well as their technology platform.”
Jordan Diab, COO & CFO, Interior Define
All in all, working with ShipBob allows Interior Define to stop worrying about the hassle of ecommerce fulfillment and focus instead on bigger and better strategic initiatives.
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