3 Misconceptions About Packing and Shipping

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Box sizing, filler, shipping times and return handling are a few basic areas that often get overlooked when getting a logistics operation up and running. Here are some areas that new businesses tend to overlook.

Misconception #1: It’s as simple as putting my items in a box and shipping them out.

Reality: There is a science to choosing which box and packing materials to use.

Misconception #2: Everything will get delivered to the end customer seamlessly.

Reality: Packages are bound to get misplaced. It happens. You have to be prepared for those that don’t get delivered and how to solve for them.

Misconception #3: Once the order gets delivered, I’ll be off the hook.

Reality: Some customers are going to want to return your product. Having a solid returns process is essential for a seamless customer experience.

Hear more on the topic from ShipBob Co-Founder & CEO, Dhruv Saxena.

Did you know that ShipBob helps customers better manage their ecommerce fulfillment?

Learn how here.

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Learn how to compete with giant retailers by meeting customer expectations around 2-day shipping. Download the “ShipBob 2-Day Express Shipping” eguide.

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Written By:

Crystal was the Head of Marketing & Communications at ShipBob, where she lead all marketing efforts. She worked to educate the market on ShipBob’s capabilities and drive new business. Crystal and her team pushed to guide ShipBob as the market leader in fulfillment services for SMBs.

Read all posts written by Crystal Jones