{"id":8360,"date":"2023-06-19T18:16:44","date_gmt":"2023-06-19T18:16:44","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/white-labeled-3pl-fulfillment\/"},"modified":"2025-11-18T00:18:08","modified_gmt":"2025-11-18T00:18:08","slug":"white-labeled-3pl-fulfillment","status":"publish","type":"page","link":"https:\/\/www.shipbob.com\/au\/white-labeled-3pl-fulfillment\/","title":{"rendered":"White Labeled 3PL & Fulfilment"},"content":{"rendered":"\n

ShipBob’s White Labeled 3PL & Fulfilment Services<\/h1>\n

Does your 3PL need a WMS? You and your customers can now use ShipBob\u2019s proprietary and award-winning technology. <\/p>\n\n\n\n

“Powered By ShipBob<\/a>” refers to the WMS and supply chain solutions for 3PL operators, by operators.<\/p>\n\n\n\n

Streamline fulfilment in a scalable way while increasing accuracy, gaining visibility, and improving productivity.<\/p>\n\n\n\n

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ShipBob\u2019s technology is intuitive and incredibly easy to use. Compared to other WMS options that we have used for the direct-to-consumer fulfilment side, ShipBob\u2019s technology is as good as it gets.<\/em><\/q><\/blockquote>

Mark Becker,<\/h4>

CEO and Co-Founder of Geneva10 Fulfilment<\/p><\/cite><\/div><\/div>\n<\/div>

Request Pricing<\/strong><\/strong> for Our White-Labeled WMS for 3PLs<\/strong><\/h3>

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We\u2019ll get back to you within 24 hours. Privacy Policy<\/a><\/p><\/div><\/div><\/div><\/section>\n\n\n\n

How does ShipBob’s white label fulfilment services work?<\/h2>\n\n\n\n

Fulfil your customers\u2019 orders faster and more efficiently than ever before with technology created by a leading fulfilment company.<\/p>\n\n\n\n

Implement ShipBob\u2019s warehouse management system (WMS) that we built from the ground up and use in all of our fulfilment centres, while your customers get access to the same technology loved by thousands of ShipBob merchants with a built-in IMS, OMS, analytics and more.<\/p>\n\n\n\n

It\u2019s \u201cpowered by ShipBob\u201d because we\u2019re in the background \u2013 your customers will log in to a dashboard that\u2019s branded with your logo, not ours.<\/p>\n\n\n\n

With ShipBob, your customers can integrate their online store(s) and other sales channels to ShipBob’s cloud-based fulfilment solution.<\/p>\n\n\n\n

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ShipBob\u2019s warehouse management software (WMS) makes a lot of daily reporting available to our team, like how many orders or pieces were picked that day and what imbalances there might have been. That data is crucial from an economic standpoint, so we love that we get it seamlessly through ShipBob.<\/p>\nBrian Cantrell, President of GPA Logistics Group<\/em><\/cite><\/blockquote>\n\n\n\n

ShipBob offers even more<\/h2>\n\n\n\n

3PLs can tap into ShipBob\u2019s decade-long courier relationships to reduce both parcel spend and operations complexity by taking over managing pickups, while diversifying their last-mile courier network and sorting packages in ShipBob\u2019s world-class sort centres.  <\/p>\n\n\n\n

This way, 3PLs avoid the hassle of juggling multiple couriers and managing claims and instead manage just one pickup by ShipBob for streamlined efficiency and fast transit times. ShipBob even provides the necessary gaylords and pallets for your parcels. <\/p>\n\n\n\n

White-Labeled 3PL Fulfilment FAQs<\/h2><\/div>
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Here are answers to the most frequently asked questions about solutions that are white-labelled for 3PLs to use with their own customers, as well as white-labelled fulfilment solutions 3PLs provide.<\/p>\n\n\n\n

What white-label packaging options does ShipBob offer around premium gift notes and marketing inserts?<\/h4>
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ShipBob’s Customisation Suite<\/a> allows its customers to create branded unboxing experiences, in addition to free white-labelled fulfilment services like having brands use their own logo on sender labels that are printed and packed by ShipBob, as well as fully branded tracking pages to track each fulfilment action and courier movement.<\/p>\n\n\n\n

Brands can provide their own custom inserts, branded boxes, poly mailers, and dunnage (filling material). Standard plain packaging and custom sender labels are provided at no cost.\u00a0<\/p>\n\n\n\n

Brands can even have ShipBob print marketing inserts on demand for them, with options for standard 4×6-inch prints or fully customizable, data-driven inserts through a partnership with UnDigital. Customizable gift notes are also offered, including standard black-and-white ZPL prints or premium 4×6-inch full-colour postcard options, both supporting brand logos.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How can I maintain a direct line of communication with ShipBob\u2019s fulfilment centres through white-label service?<\/h4>
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ShipBob’s “Powered By<\/a>” solution is offered to other 3PLs, enabling them to use ShipBob’s logistics infrastructure<\/a> and\/or technology (WMS) under their own brand.\u00a0For both of these, the customers communicate directly with their 3PL and never ShipBob, as the customers won’t know ShipBob is who is powering their technology or more. <\/p>\n\n\n\n

For brands directly utilising ShipBob’s outsourced fulfilment, direct communication with ShipBob’s fulfilment operations is maintained primarily through the Merchant Care team via chat, email, or submitting a case. ShipBob also has on-site reps at each location to help troubleshoot issues for its direct clients.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How does ShipBob integrate its white-labelled 3PL solution with NetSuite ERP and Shopify?<\/h4>
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ShipBob offers its proprietary Warehouse Management System (WMS<\/a>) as a white-labelled solution (“Powered By<\/a>“) for other 3PLs. This WMS, along with a merchant-facing dashboard, facilitate integrations with various commerce tools, including major ecommerce platforms like Shopify and integrations with popular ERPs like NetSuite.<\/p>\n\n\n\n

This means that a 3PL leveraging ShipBob’s white-label WMS can have their own customers connect their Shopify stores and NetSuite (or other ERPs) to streamline order flow, inventory management, and other data, all through the WMS interface that appears under the 3PL’s branding.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

What volume minimums are typical for white-labelled fulfilment?<\/h4>
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Most white-labelled 3PL services, including offerings (similar to ShipBob\u2019s Powered By<\/strong> solution), do not publish strict volume minimums<\/strong> publicly but let you request a quote<\/a>. Instead, pricing and program terms are typically defined per client based on order volume, location, and more.<\/p>\n\n\n\n

For brands wanting a fulfilment partner, a 3PL’s minimum requirements may also depend. It’s best to request a quote<\/a> so it can be customised to your unique needs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

What turnaround times apply for custom-branded order assembly?<\/h4>
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Turnaround SLA expectations can vary, but they are generally structured around standard fulfilment SLAs:<\/p>\n\n\n\n

Service<\/strong><\/td>Typical Turnaround<\/strong><\/td><\/tr>
Standard pick-and-pack (DTC orders)<\/strong><\/td>Same-day or next-day shipping if orders are imported before the local cutoff time\u00a0\u00a0<\/td><\/tr>
Custom-branded assembly (kitting)<\/strong><\/td>These often require advance planning and may incur per unit labour charges with extra business days depending on volume and complexity<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

Bottom line: Ensure your provider clearly outlines both standard and custom assembly turnaround terms in their SLAs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

How can businesses ensure quality control in white-label fulfilment?<\/h4>
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Quality control in branded fulfilment hinges on robust processes integrated into every stage, including:<\/p>\n\n\n\n