{"id":8588,"date":"2023-08-09T06:41:00","date_gmt":"2023-08-09T06:41:00","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/salesforce-commerce-cloud-fulfillment\/"},"modified":"2025-07-07T21:12:16","modified_gmt":"2025-07-07T21:12:16","slug":"salesforce-commerce-cloud-fulfillment","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/salesforce-commerce-cloud-fulfillment\/","title":{"rendered":"How to Handle Salesforce Commerce Fulfilment"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-is-salesforce-commerce-cloud\">What is Salesforce Commerce Cloud?<\/a><\/p>\n\n\n\n<p><a href=\"#h-introducing-shipbob-s-salesforce-commerce-cloud-fulfillment-integration\">Introducing ShipBob\u2019s Salesforce Commerce Cloud fulfilment integration<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-to-integrate-salesforce-commerce-cloud-with-your-shipbob-account\">How to integrate Salesforce Commerce Cloud with your ShipBob account<\/a><\/p>\n\n\n\n<p><a href=\"#h-shipbob-s-salesforce-commerce-cloud-integration-solves-pesky-challenges\">ShipBob\u2019s Salesforce Commerce Cloud integration solves pesky challenges<\/a><\/p>\n\n\n\n<p><a href=\"#\">ShipBob and Salesforce Commerce Cloud FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>Salesforce is one of the best-known cloud-based software for customer relationship management \u2014 and for good reason.<\/p>\n\n\n\n<p>Salesforce is ecommerce-friendly by offering a powerful selling channel, Commerce Cloud. This platform is a great option for retail stores to connect to customers in a data-backed and personalised manner.<\/p>\n\n\n\n<p>When these ecommerce features of Salesforce Commerce Cloud tie in with fulfilment technology, you&#8217;re able to get insight into how fulfilment and shipping impacts the customer relationship in both B2B and B2C.<\/p>\n\n\n\n<p>Read on to learn how Salesforce Commerce Cloud\u2019s ecommerce platform and services can work with ShipBob, an <a href=\"https:\/\/www.shipbob.com\/product\/omnichannel-fulfillment\/\">omnichannel fulfilment<\/a> provider, to deliver greater revenue, productivity, and customer engagement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-salesforce-commerce-cloud\">What is Salesforce Commerce Cloud?<\/h2>\n\n\n\n<p>Salesforce Commerce Cloud is a scalable, cloud-based <a href=\"https:\/\/www.shipbob.com\/blog\/saas-wms\/\">software-as-a-service (SaaS)<\/a> ecommerce solution. It helps your business stay ahead when it comes to ecommerce best practices without having to constantly manage a technical roadmap.<\/p>\n\n\n\n<p>The Salesforce Commerce Cloud\u2019s ecommerce platform supports:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order management<\/li>\n\n\n\n<li>Personalisation of customer experiences<\/li>\n\n\n\n<li>Localization of shopping experiences<\/li>\n\n\n\n<li>Streamlining of customer service<\/li>\n\n\n\n<li>And so much more.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-introducing-shipbob-s-salesforce-commerce-cloud-fulfillment-integration\">Introducing ShipBob\u2019s Salesforce Commerce Cloud fulfilment integration<\/h2>\n\n\n\n<p>ShipBob\u2019s full-stack omnichannel fulfilment services and technology are leaps and bounds ahead of the competition; even more so when integrated with Salesforce Commerce Cloud.<\/p>\n\n\n\n<p>Whether you are a B2C or <a href=\"https:\/\/www.shipbob.com\/blog\/b2b-ecommerce\/\">B2B ecommerce<\/a> retailer, the integration makes digital commerce transactions smoother and faster.<\/p>\n\n\n\n<p>When integrated, the platforms connect commerce to sales, service, marketing, and order fulfilment, which offers a single source of truth and optimising the entire customer lifecycle.<\/p>\n\n\n\n<p>In this section, we deep-dive into the functionality and value it adds for ecommerce.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-order-management\">Order management<\/h3>\n\n\n\n<p>Together the two platforms offer enhanced, real-time <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-visibility\/\">inventory visibility<\/a>, and easy allocation and fulfilment logic. Salesforce automates fulfilment, payment capture, and invoicing.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Once you migrate ShipBob data into Salesforce Commerce Cloud (via ShipStation), it becomes possible to speed up order flows.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-recommendations-and-automation\">AI recommendations and Automation<\/h3>\n\n\n\n<p>Salesforce\u2019s AI tool, Einstein, uses machine learning to power merchandising insights, time-saving task automation, and product recommendations personalised to every shopper. <\/p>\n\n\n\n<p>It also automatically personalises customer experiences based on historical shopper interaction with the brand. <\/p>\n\n\n\n<p>And, for brands navigating accessibility standards, <a href=\"https:\/\/thinkbeyond.cloud\/blog\/web-accessibility-ada-and-wcag\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce ADA compliance<\/a> supports inclusive design practices across storefronts, helping merchants deliver experiences that meet accessibility guidelines from the ground up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-omnichannel-buying-experiences\">Omnichannel buying experiences<\/h3>\n\n\n\n<p>Do you have multiple sales channels and distribution points? <a href=\"https:\/\/titandxp.com\/salesforce\/commerce-cloud\/\">Salesforce Commerce Cloud<\/a> fetches user data from the CRM so you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Build customer segments<\/li>\n\n\n\n<li>Test offers on each segment<\/li>\n\n\n\n<li>Improve SEO visibility<\/li>\n\n\n\n<li>And target content to segments in various channels.<\/li>\n<\/ul>\n\n\n\n<p>Ultimately, this enables better customer experiences throughout the buying journey and helps to increase sales conversions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-white-glove-delivery\">White glove delivery<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.shipbob.com\/blog\/white-glove-delivery\/\">White glove<\/a> service offers assistance in delivering orders with close attention to detail and an extra level of care.&nbsp;<\/p>\n\n\n\n<p>This <a href=\"https:\/\/www.shipbob.com\/blog\/delivery-management\/\">delivery management<\/a> service entails typing up with the right vendor to support the inspection of goods, offering protective packaging, delicate handling, <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/kitting-assembly\/\">product assembly<\/a>, or product dismantling.<\/p>\n\n\n\n<p>ShipBob integration with Salesforce helps to support the delivery of goods of unusual size, value, or fragility. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-local-distribution-networks\">Local distribution networks<\/h3>\n\n\n\n<p>ShipBob also offers ecommerce brands a wide network of fulfilment centres, within your country and internationally. <\/p>\n\n\n\n<p>This means you can place your stock at locations closest to the customers for quick and affordable global and local delivery. <\/p>\n\n\n\n<p>Within Salesforce, you can collect data on where customers are located to help make a better decision on where to store inventory based on geographical demand. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-integrate-salesforce-commerce-cloud-with-your-shipbob-account\">How to integrate Salesforce Commerce Cloud with your ShipBob account<\/h2>\n\n\n\n<p>To get started, you will need to use ShipStation (as the middleware) to integrate Salesforce Commerce Cloud with your ShipBob dashboard. <\/p>\n\n\n\n<p>Be sure to create accounts with ShipStation, Salesforce Commerce Cloud, and ShipBob.<\/p>\n\n\n\n<p>Here\u2019s how you link Salesforce Commerce Cloud to ShipStation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download the ShipStation cartridge for <a href=\"https:\/\/www.demandware.com\/link-marketplace\/shipstation\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Commerce Cloud<\/a> and install it in your Salesforce Commerce Cloud store.<\/li>\n\n\n\n<li>Log in to Salesforce Business Manager.<\/li>\n\n\n\n<li>Click on &#8220;Merchant Tools&#8221; &gt; &#8220;Site Preferences&#8221; &gt; &#8220;Custom Preferences&#8221; &gt; &#8220;ShipStation&#8221;.<\/li>\n\n\n\n<li>Log in to your ShipStation account, on another tab or browser, and click on Account Settings.<br><img loading=\"lazy\" decoding=\"async\" alt=\"Closeup of ShipStation toolbar with outline marking the Settings icon.\" src=\"https:\/\/lh6.googleusercontent.com\/dq29jDY2bPMo2b3_tx0yXT9-7aCUceqegCRppcl3pFmywbqc7TnpCiQX9yvsaseQHFxejSj1DtCsmKoCUhX_jRBZnTdjv6wgRMCo_iJ_3LpFv3hn82KZc4dt1px12ZzOSzIxeHW9aLuoBE9-lhcPwLE\" width=\"405\" height=\"56\"><\/li>\n\n\n\n<li>Choose &#8220;Store Setup&#8221;, under the Selling Channels option in the left-hand sidebar.<br><img loading=\"lazy\" decoding=\"async\" width=\"162\" height=\"288\" src=\"https:\/\/lh4.googleusercontent.com\/TqGlsLYhQHW_kgiqWnkw9yLMQJgcZlxgaKrGYomVIxy58oN7-DIrxwqKdbXcEUk0PRCvSlDFnl_dbJxv2YgoL05FUp1v5U9Is_eT5UsKV_yJg-3iwka8QBi03hZCNzJ8oUa-X_AqeULb3v935mXmsF8\" alt=\"Settings page selections, with outline marking around the Selling Channels Store Setup option.\"><\/li>\n\n\n\n<li>Click on &#8220;Connect a Store or Marketplace&#8221;.<br><img loading=\"lazy\" decoding=\"async\" width=\"551\" height=\"198\" src=\"https:\/\/lh4.googleusercontent.com\/g5uXb7fGLCDBL547vyBgDMSVlYcFbkQqT0mN2Bd878VULgrVGv6knJMujUWL6F4UOmGZD6syN12J88YkoBGT1H6tPIuxtD4FJfanop2kDrSRysCgw0DwLmQoCReeseyMQjZNe5cB1Ocu7OPKNXHCyVA\" alt=\"Store Setup Settings, arrow points to Connect a Store or Marketplace button.\"><\/li>\n\n\n\n<li>Pick the Salesforce Commerce Cloud tile.<br><img loading=\"lazy\" decoding=\"async\" alt=\"Salesforce logo\" src=\"https:\/\/lh4.googleusercontent.com\/-cpP5qX27BD8zv7fv_6NQUDuu3mm8HO3laE9uIETNiMCDn1UHgxMhHDLcGRG8GYANvd9bdD22LBrpnovHKFirI-TEpRKH6VFvUCUY6Avk8s4IRuFqMdyEHKzJuMG69IAvsP7qGdiGYoNrWwT1uwJ4TY\" width=\"182\" height=\"107\"><\/li>\n\n\n\n<li>Hit connect after entering your username, password, and URL from Salesforce Commerce Cloud, and map or adjust any custom statuses if needed.<\/li>\n<\/ol>\n\n\n\n<p>After you&#8217;ve connected your Salesforce platform to ShipStation, follow these steps to integrate ShipStation with ShipBob:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the ShipStation platform (after logging in), click on &#8220;Connect a channel&#8221;.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/UbDguKQ9TuGotSnkcGDNPO9zGjkr9afZMLE43skiUTPbuFFIukzwPssrL-0DwBRGaC_Gw0lk8QcmKF1hrnLRZwAqpH6ytydpG-FPMSMOyn_swLLtyjz1ft1i236ps4XuIkrxGZL7vbWzy2ildZAytYw\" alt=\"\" style=\"width:578px;height:522px\"\/><\/figure>\n<\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Select the selling channel: Salesforce Commerce Cloud.<\/li>\n\n\n\n<li>Click &#8220;Complete Setup&#8221;.<\/li>\n\n\n\n<li>Create a list of products on ShipStation.<\/li>\n\n\n\n<li>Import Orders from Salesforce Commerce Cloud to ShipStation.<\/li>\n\n\n\n<li>On the ShipBob portal:\n<ol class=\"wp-block-list\">\n<li>Click on &#8220;Quick Setup,&#8221; then &#8220;Store Integration&#8221;<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/KfueYzk_dXGBfhjVZIQlZWNqZO5c_qwxSvb89Mmvimm-ciSSUYE3Y23FYf1rIcjpOTAQvS1U9bMZHeYR3ljArHVKiRlH52uxwFAN9pPTA06iiwBARktPqjl4_RaFXbyQUPA9N2wkjOBPzhDaARJiWYg\" alt=\"\" style=\"width:648px;height:318px\"\/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/fxqUmMwbcB5G4kpTC8Xn6Ko2PbzOFYB9jBIpn13cY2_N-XyHJUX2aZiYIcHq1GuUocfpmA8GOthdeetmLcmGDQbDVL0vExYwgv3oSeMaG4o8qK_Od6YYJgNTXaC6CbwkoyqaNyggavNTnNNtytI3rqE\" alt=\"\" style=\"width:647px;height:332px\"\/><\/figure>\n<\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Select ShipStation<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/TduwrT19SK-mfSDptt0MPNkYkDqQT8IjAkHjuMs66w65V4g4oDZr58_OYnBaBqarulQM4OR8yr_BrsJtx9wTcVKn0K2Z010V_w68h4heZm2Fc4VS0Nz5PYvH11Gd69w3K3gCXIlTjnhdWfH04kjF22o\" alt=\"\" style=\"width:656px;height:332px\"\/><\/figure>\n<\/div>\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>On the ShipStation dashboard (Account &gt; API Settings &gt; Generate New API Keys), create API key and API secret&nbsp;<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/pMhFxESc9JBzOw4TjP3XK4KXvgoL7QQvb1Bw9WKOFnapW8i_j3okae3piVe5HlRN0blcaiMUCgX5DvbxbsavYyFjDdZ4RaJbP5x0lnim_g-sf1rLwAv6pqRfevcCbPMM1wD7OUVFkqcyBbUs374fDWA\" alt=\"\" style=\"width:659px;height:318px\"\/><\/figure>\n<\/div>\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Paste the API key and API secret into the ShipBob dashboard and click &#8220;Link Store Now&#8221;.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/fnQfX_MjJMNvkrl2aD9Fa9elxLGtcrhH6SVaojCIs0JS1Nd50PiQ8N1py7umrP3Icm2YzyZHxZybkcqguncS3RWz3NWlYyYm0JOCoEykgaCAhq_WPTo91on5_anf54s4jVsF3wPGTMo8rgY4KGyz2oY\" alt=\"\" style=\"width:658px;height:336px\"\/><\/figure>\n<\/div>\n\n\n<p>This is how you connect the two platforms via a third party or middleware.<\/p>\n\n\n\n<p>You could also build a custom integration from a Salesforce Commerce store to ShipBob, using our <a href=\"https:\/\/developer.shipbob.com\/introduction\/\" target=\"_blank\" rel=\"noreferrer noopener\">Developer API<\/a>.<\/p>\n\n\n\n<p>You may gain more control over the fulfilment process with flexible and easy-to-use developer tools. ShipBob\u2019s REST API can be used to interface with your store(s), marketplaces, custom websites, ERPs, and more. Visit ShipBob\u2019s developer portal to learn more.&nbsp;<\/p>\n\n\n\n<p>Have your developer use <a href=\"https:\/\/developer.shipbob.com\/\">this documentation<\/a> to get started with the integration.<\/p>\n\n\n\n<p>Selling on Salesforce Commerce and want ShipBob to fulfil your orders? Contact us to see what the requirements are to configure an integration.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-shipbob-s-salesforce-commerce-cloud-integration-solves-pesky-challenges\">ShipBob\u2019s Salesforce Commerce Cloud integration solves pesky challenges<\/h2>\n\n\n\n<p>ShipBob and Salesforce Commerce Cloud can work together to help ecommerce businesses fine-tune their fulfilment strategies.<\/p>\n\n\n\n<p>Many modern fulfilment problems can be addressed by opting for ShipBob\u2019s Salesforce Commerce Cloud integration:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>It enables the understanding of your sales, inventory, and fulfilment metrics, such as <a href=\"https:\/\/www.shipbob.com\/blog\/otif\/\">OTIF<\/a>, to make more data-driven decisions and avoid some of the <a href=\"https:\/\/resources.shipbob.com\/hubfs\/CDL%20PDFs\/Biggest%20Shipping%20Mistakes%20(7)%20(1).pdf\">biggest shipping mistakes<\/a>. We do away with the need to calculate and track these data points in spreadsheets or through multiple different integrations on your store.&nbsp;&nbsp;<\/li>\n\n\n\n<li>It speeds up and reduces the cost of fulfilment, thanks to ShipBob\u2019s many fulfilment centres located globally.&nbsp;<\/li>\n\n\n\n<li>Whether you are <a href=\"https:\/\/www.shipbob.com\/shipping-from-us\/to-uk\/\">shipping from the US to UK<\/a>, or anywhere in the world, ShipBob can improve the <a href=\"https:\/\/www.shipbob.com\/blog\/shipping-experience\/\">shipping experience<\/a> and avoid <a href=\"https:\/\/www.shipbob.com\/blog\/delivery-exception\/\">delivery exceptions<\/a> to meet customer expectations.<\/li>\n\n\n\n<li>We automate the fulfilment of orders from your Salesforce Commerce platform and secure affordable <a href=\"https:\/\/www.shipbob.com\/blog\/wholesale-shipping\/\">wholesale shipping<\/a> rates*.<\/li>\n<\/ol>\n\n\n\n<p>ShipBob offers Developer API, an advanced WMS system, and fulfilment services to help you optimise and customise your fulfilment strategy. Learn more about our services by clicking the button below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Speak to a Fulfilment Expert<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">ShipBob and Salesforce Commerce Cloud FAQs<\/h2>\n\n\n\n<p>Below are answers to the most common questions about ShipBob and Salesforce Commerce.<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Does ShipBob ship internationally?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Yes, ShipBob ships across the world. With ShipBob <a href=\"https:\/\/www.shipbob.com\/blog\/international-shipping\/\">international shipping<\/a> services, you can improve cross-border transparency and customer experience with DDP shipping. Store and ship locally from fulfilment centres in the US, Canada, Europe, and Australia.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is Salesforce Commerce Cloud?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Salesforce Commerce Cloud is an ecommerce platform that is cloud-based, scalable, and full of the latest functionalities. It offers an ecommerce platform, supports order management, and automates the data analysis workflow so that you can make the right decisions for your retail store.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How do I create a fulfilment order in Salesforce?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>You can learn how to create a fulfilment order <a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.om_order_fulfillment.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is the difference between fulfilment and order management?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Salesforce order fulfilment is all about managing the assembling, picking, packing, and shipping of an order to the customer. Meanwhile, order management relates to managing the complete order lifecycle.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Can ShipBob store my ecommerce stock?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Yes, our fulfilment centres are an important part of the online order lifecycle. All your stock can be distributed across our fulfilment centres and this streamlines the order flows and reduces the fulfilment speed and cost.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Does ShipBob integrate into Salesforce Commerce Cloud?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Yes, ShipBob can integrate with Salesforce Commerce Cloud by using ShipStation as the intermediary. You could also use developer API to link the two platforms.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Who else does ShipBob integrate with?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>ShipBob has integrations with Amazon, Walmart, Square, Wix, ZenTail, PackageBee, Loop Returns, DHL, ShipStation, Zip, NoIssue, TaxJar, and so many other platforms in the partner ecosystem. You can view all integrations <a href=\"https:\/\/www.shipbob.com\/partners\/\">here<\/a>.<\/p>\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Salesforce Commerce Cloud works, and how it integrates with ShipBob&#8217;s technology to improve the customer experience.<\/p>\n","protected":false},"author":110,"featured_media":8590,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[2,6,7],"class_list":["post-8588","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-3pl-third-party-logistics","blogcategories-ecommerce-tips","blogcategories-fulfillment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Handle Salesforce Commerce Fulfillment<\/title>\n<meta name=\"description\" content=\"Learn how Salesforce Commerce Cloud works, and how 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