{"id":8577,"date":"2023-08-04T16:05:01","date_gmt":"2023-08-04T16:05:01","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/adobe-commerce-fulfillment\/"},"modified":"2025-09-27T04:27:38","modified_gmt":"2025-09-27T04:27:38","slug":"adobe-commerce-fulfillment","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/adobe-commerce-fulfillment\/","title":{"rendered":"Adobe Commerce Fulfilment (But Better): Introducing ShipBob\u2019s Latest Integration"},"content":{"rendered":"\n

Table of Contents<\/p>

** Minutes<\/p><\/div><\/div>\n

What is Adobe Commerce?<\/a><\/p>\n\n\n\n

Introducing ShipBob\u2019s Adobe Commerce fulfilment integration<\/a><\/p>\n\n\n\n

How to integrate Adobe Commerce with your ShipBob account<\/a><\/p>\n\n\n\n

ShipBob\u2019s Adobe Commerce integration: Next-level fulfilment<\/a><\/p>\n\n\n\n

ShipBob and Adobe Commerce FAQs<\/a><\/p>\n<\/div>\n\n\n\n

In May of 2018, digital giant Adobe announced that it would acquire the ecommerce platform Magento<\/a>. The result is Adobe Commerce: an AI-enabled ecommerce platform that enables merchants to power their B2C and B2B online channels.<\/p>\n\n\n\n

Like any shift, this merger raises practical questions for many Adobe Commerce merchants \u2013 especially when it comes to navigating ecommerce logistics. Brands looking to achieve seamless fulfilment will need a solution that integrates with Adobe Commerce.<\/p>\n\n\n\n

In this article, we\u2019ll break down ShipBob\u2019s new Adobe Commerce integration, its capabilities, and how to set it up for your business.    <\/p>\n\n\n\n

What is Adobe Commerce?<\/h2>\n\n\n\n

Adobe completed its acquisition of Magento in June 2018<\/a>. Today, Magento is known as Adobe Commerce, and exists as a part of the Adobe Experience Cloud. <\/p>\n\n\n\n

Adobe Commerce is an ecommerce platform that enables brands to sell their products online, through both B2C and B2B channels. It integrates seamlessly with other tools in the Adobe Experience Cloud to let you manage the ecommerce experience end-to-end, including website development, digital marketing, the shopping and checkout experience, sales analytics, and orders from a single platform. <\/p>\n\n\n\n

Introducing ShipBob\u2019s Adobe Commerce fulfilment integration<\/h2>\n\n\n\n

ShipBob customers can now directly connect their Adobe Commerce store to ShipBob\u2019s software from our App Store to sync real-time, critical data, all while increasing visibility and improving your team\u2019s efficiency and productivity. Learn more on Adobe Exchange<\/a>. <\/p>\n\n\n\n

Here are some of the highlights of ShipBob\u2019s Adobe Commerce integration.  <\/p>\n\n\n\n

Order tracking <\/h3>\n\n\n\n

Merchants can leverage ShipBob\u2019s direct integration with Adobe Commerce for order tracking<\/a>, without needing a separate tool. After connecting your Adobe Commerce store via the integration, ShipBob will automatically pull in your orders for fulfilment. <\/p>\n\n\n\n

You can also use ShipBob\u2019s platform to search for and edit specific orders, monitor ship dates<\/a> and order statuses, and receive notifications on delivery exceptions<\/a> and delays (especially during the peak shipping season<\/a>), and remedy them immediately.<\/p>\n\n\n\n

Return management<\/h3>\n\n\n\n

ShipBob\u2019s Adobe Commerce integration makes the returns management process<\/a> faster and easier. Through ShipBob, brands can seamlessly restock returned items without having to juggle multiple apps to manage workflows. <\/p>\n\n\n\n

Multichannel fulfilment<\/h3>\n\n\n\n

Whether you sell DTC, partner with retailers for dropshipping and distribution, or both, ShipBob can handle fulfilment across multiple sales channels to simplify and unify your supply chain. <\/p>\n\n\n\n

As an omnichannel fulfilment partner, ShipBob syncs data from all your channels to help you balance inventory levels, manage orders, and track delivery on all the platforms you sell through. That way, your brand can capture more demand while avoiding costly stockouts and backorders. <\/p>\n\n\n\n

White-glove delivery<\/h3>\n\n\n\n

ShipBob offers white-glove delivery options for Adobe Commerce users, partnering with leading couriers and negotiating bulk discounts on your behalf. We also offer access to courier updates and performance tracking so that you can plan your shipments and apprise customers accordingly to manage their expectations.<\/p>\n\n\n\n

Local distribution networks<\/h3>\n\n\n\n

Adobe Commerce brands can leverage Shipbob\u2019s fulfilment and distribution networks to grow globally. <\/p>\n\n\n\n

With dozens of locations across the world, ShipBob enables brands to store stock closer to their customers to minimise shipping times and costs, and facilitate a stellar delivery experience<\/a>. Brands can also achieve 2-day shipping across the US, and keep inventory in our fulfilment centres in the US, UK, Europe, Canada, and Australia to cut back on cross-border shipping<\/a> complexities. <\/p>\n\n\n\n

How to integrate Adobe Commerce with your ShipBob account<\/h2>\n\n\n\n

Integrating Adobe Commerce with ShipBob is quick and easy. Here is a step-by-step walkthrough for ShipBob customers on how to set up and use the Adobe Commerce integration in their account.<\/p>\n\n\n\n

1. Navigate to ShipBob\u2019s App Store<\/h3>\n\n\n\n

From your store\u2019s ShipBob dashboard, go to the App Store via the Integrations tab on the left side. <\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

In the App Store, locate the Adobe Commerce integration.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

Click on the icon, and then \u201cConnect App\u201d. <\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

2. Begin connecting Magento (OAuth)<\/h3>\n\n\n\n

When redirected, click \u201cConnect\u201d next to Magento (OAuth). <\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

You will then see a pop-up window:<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n

To get the information required, you\u2019ll need to connect to ShipBob from the Adobe Commerce side. <\/p>\n\n\n\n

3. Retrieve the necessary information from your Adobe Commerce admin panel<\/h3>\n\n\n\n

Via your Adobe Commerce admin panel, you will need to find the following:<\/p>\n\n\n\n