{"id":27456,"date":"2026-07-13T10:00:00","date_gmt":"2026-07-13T10:00:00","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/3pl-warehouse-management-system\/"},"modified":"2026-07-15T08:40:08","modified_gmt":"2026-07-15T08:40:08","slug":"3pl-warehouse-management-system","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/3pl-warehouse-management-system\/","title":{"rendered":"What is a 3PL Warehouse Management System? 2026 Guide"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Scaling ecommerce operations often experience a core set of problems: disconnected systems, manual workarounds, and a lack of real-time visibility into inventory and order status across channels and locations.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A 3PL warehouse management system (WMS) is the solution. It acts as the operational backbone that keeps inventory, orders, and billing in sync across one or many warehouses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this guide, you&#8217;ll find a practical definition, a non-negotiable feature checklist, a buyer-oriented set of questions for evaluating any 3PL&#8217;s WMS, and a path forward for growing with a <a href=\"https:\/\/www.shipbob.com\/blog\/hybrid-fulfillment\/\">hybrid fulfilment solution<\/a>.<\/p>\n\n\n\n<h2 id=\"h-what-a-3pl-warehouse-management-system-is-and-when-it-s-the-right-fit\" class=\"wp-block-heading\">What a 3PL warehouse management system is (and when it&#8217;s the right fit)<\/h2>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-arrow-card blog-arrow-card\">\n<p class=\"wp-block-paragraph\">A 3PL warehouse management system is software built to run the day-to-day operations of a third-party logistics provider&#8217;s warehouse.\u00a0<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">A 3PL WMS provides real-time visibility and control to the brands that <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/outsourced-fulfillment\/\">outsource fulfilment<\/a>. Unlike a brand-only <a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-management-system-wms\/\">warehouse management system<\/a>, a 3PL WMS must handle multiple clients, diverse workflows, and complex billing events, serving as the connective tissue between inventory, orders, and shipping across many channels.<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-highlight blog-highlight\">\n<h4 id=\"h-who-uses-a-3pl-wms\" class=\"wp-block-heading is-style-h4\"><strong>Who uses a 3PL WMS?<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">1. Brands fully outsourcing fulfilment.<br>2. Brands running hybrid operations (some in-house, some outsourced).<br>3. 3PLs themselves.\u00a0<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The main problems all these entities are solving are inventory visibility, order accuracy, fulfilment speed, and operational control as they scale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To understand where a 3PL WMS fits in your tech stack, here&#8217;s how these systems compare:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"525\" width=\"700\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=1024\" alt=\"\" class=\"wp-image-27460\" srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=1024 1024w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=160 160w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=400 400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=768 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=700 700w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/cd13f0e112dfb39ee0c53e3861c4d918.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Consider an omnichannel brand selling on Shopify, Amazon, and to wholesale partners. The 3PL WMS becomes the source of truth for inventory. The <a href=\"https:\/\/www.shipbob.com\/blog\/order-management-system\/\">OMS<\/a> handles order routing and status, while the <a href=\"https:\/\/www.shipbob.com\/blog\/transportation-management-system\/\">TMS<\/a> manages shipping labels and courier selection. Meanwhile, billing and storage events are tracked in the 3PL WMS, ensuring invoices match operational reality.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Features to look for in a 3PL warehouse management system<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A 3PL warehouse management system must do more than run the warehouse\u2014it needs to keep client-facing data accurate and actionable, so brands can make decisions with confidence. The features below are essential for modern, high-volume ecommerce brands. Each one addresses a specific operational challenge that scaling brands face daily.<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\udce6 Inventory control and inventory integrity<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Inventory control and integrity means knowing exactly what you have, where it is, and how much is available to sell across every location and channel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A strong 3PL WMS provides real-time inventory visibility, showing &#8220;available,&#8221; &#8220;allocated,&#8221; and &#8220;on hand&#8221; quantities for each SKU. This helps brands avoid overselling and keeps inventory counts accurate, even as orders flow in from multiple channels.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For products like supplements or skincare, <a href=\"https:\/\/www.shipbob.com\/inventory-management\/lot-tracking\/\">lot tracking<\/a> and expiration date management enable <a href=\"https:\/\/www.shipbob.com\/blog\/fifo\/\">FIFO<\/a> (first in, first out) and <a href=\"https:\/\/www.shipbob.com\/blog\/fefo\/\">FEFO<\/a> (first expiring, first out) workflows. They also reduce waste and support specialty requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But visibility alone isn&#8217;t enough. Cycle counting and audit trails must be built in, allowing brands to track every inventory adjustment and understand why changes occurred, without relying on manual spreadsheets.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-2025-single-key-takeaways-item single-key-takeaways-item\"><div class=\"single-key-takeaways-item-list-count\"><p class=\"single-key-takeaways-item-subtitle\">\ud83d\udca1<\/p><\/div><div class=\"single-key-takeaways-item-list-content\"><p class=\"single-key-takeaways-item-title\">Inventory control is especially important for brands with high SKU counts or those selling in regulated categories.<br><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">Inventory questions to ask a 3PL<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<ul class=\"wp-block-list\">\n<li>Can I see real-time receiving status and inventory by location?<\/li>\n\n\n\n<li>How are inventory adjustments tracked and approved?<\/li>\n\n\n\n<li>What happens if there&#8217;s an inventory exception or discrepancy?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-highlight blog-highlight\">\n<h4 id=\"h-why-does-this-matter\" class=\"wp-block-heading is-style-h4\"><strong>Why does this matter? <\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Inventory control and integrity features are non-negotiable for scaling brands; without them, it&#8217;s impossible to maintain trust in your numbers or make informed decisions about reordering and allocation.<\/p>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\uded2 Order workflows from inbound to outbound<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Order workflows cover every step from receiving inventory to shipping orders out the door. Each step must connect seamlessly to the next.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A strong 3PL WMS should support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inbound appointment coordination:<\/strong> Schedule and track inbound shipments to avoid bottlenecks.<\/li>\n\n\n\n<li><strong>Advanced shipping notices (<\/strong><a href=\"https:\/\/www.shipbob.com\/blog\/advanced-shipping-notice\/\"><strong>ASNs<\/strong><\/a><strong>):<\/strong> Receive electronic notifications of incoming goods for faster processing.<\/li>\n\n\n\n<li><strong>Receiving and putaway:<\/strong> Scan and store products in the right locations for efficient picking.<\/li>\n\n\n\n<li><strong>Slotting:<\/strong> Assign SKUs to optimal storage locations based on velocity and size.<\/li>\n\n\n\n<li><strong>Pick, pack, and ship confirmation:<\/strong> Guide warehouse staff through <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/pick-pack-fulfillment\/\">picking and packing<\/a>, then confirm shipment.<\/li>\n\n\n\n<li><strong>Exception handling:<\/strong> Flag and resolve issues like short shipments or address errors.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Beyond these basics, configurable rules are essential. For instance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pick logic varies between single and multi-SKU orders.\u00a0<\/li>\n\n\n\n<li>Packing rules differ for fragile items versus standard products.\u00a0<\/li>\n\n\n\n<li>Order holds and address validation also require flexible configuration.<\/li>\n\n\n\n<li>A box selection algorithm should automatically choose the most cost-effective packaging for each order, reducing <a href=\"https:\/\/support.shipbob.com\/s\/article\/Dimensional-Weight\">dimensional weight costs<\/a>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Product protection matters too. Standard dunnage options like kraft or Geami paper protect products during shipping, while &#8220;fragile&#8221; flags trigger extra care during packing, ensuring items arrive intact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns support typically includes RMA intake, with brands choosing to restock, quarantine, or dispose of returned items. Data then flows back to the OMS or returns portal, keeping inventory accurate.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These workflows must be flexible enough to handle both routine and exception scenarios, ensuring smooth operations from inbound to outbound.<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\udecd\ufe0f DTC and B2B in one inventory pool<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Supporting DTC and B2B fulfilment from a shared inventory pool is critical for omnichannel brands, yet these two channels operate very differently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DTC and B2B order differ in structure, packing, and documentation requirements. B2B often requires EDI workflows, with core documents like the 850 (purchase order), 856 (advance ship notice), and 810 (invoice), but retailers vary widely in requirements, so flexibility is key.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The complexity continues with order types:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard wholesale orders are shipped in bulk.<\/li>\n\n\n\n<li>EDI retail dropshipping sends individual orders to consumers on behalf of retailers.<\/li>\n\n\n\n<li>EDI retail distribution sends bulk shipments to retailer distribution centres or brick-and-mortar stores, but each requires different workflows and documentation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Without unified inventory, brands face a major problem: they must split stock by channel and duplicate SKUs. This creates inconsistent availability across marketplaces and wholesale.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, a beauty brand selling on Shopify and shipping wholesale replenishment orders from the same SKU-level inventory count avoids tying up capital in separate pools. Unified inventory management streamlines operations and reduces the risk of overselling or stockouts.<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\udcb8 Billing automation and billing visibility<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Billing automation and visibility ensure brands are only charged for what actually happens in the warehouse, with no surprises and no hidden fees. Without billing clarity, forecasting costs becomes guesswork, and unpleasant surprises become inevitable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A 3PL WMS should tie charges to operational events such as receiving, storage, picks, and other warehouse activities. Invoices should match warehouse activity line by line. This transparency builds trust and simplifies reconciliation.<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">Buyer questions to uncover billing friction<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<ul class=\"wp-block-list\">\n<li>Is the rate card clear and easy to understand?<\/li>\n\n\n\n<li>Are there minimums or hidden fees?<\/li>\n\n\n\n<li>How detailed are invoices, and how are disputes handled?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">During a demo, walk through a month of sample activity. Ask how each event appears on the invoice. This reveals whether billing is truly automated and transparent.<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\udd0c Integrations, APIs, and data flows<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Reliable integrations are the foundation of smooth operations. They keep data flowing and prevent the manual workarounds that slow teams down.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Integrations and APIs connect your tech stack, eliminating manual work and reducing errors. But not all integrations are created equal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Must-have integration categories include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ecommerce platforms (like Shopify and BigCommerce)<\/li>\n\n\n\n<li>Marketplaces (like Amazon and Walmart)<\/li>\n\n\n\n<li>ERPs (like NetSuite)<\/li>\n\n\n\n<li>EDI providers (like SPS Commerce)\u00a0<\/li>\n\n\n\n<li>Accounting tools<\/li>\n\n\n\n<li>Returns solutions\u00a0<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-shipbob-blocks-2025-single-key-takeaways-item single-key-takeaways-item\"><div class=\"single-key-takeaways-item-list-count\"><p class=\"single-key-takeaways-item-subtitle\">\ud83d\udca1<\/p><\/div><div class=\"single-key-takeaways-item-list-content\"><p class=\"single-key-takeaways-item-title\">To evaluate integration quality, check for real-time updates, strong error handling, and clean field mapping.<br><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-2025-single-key-takeaways-item single-key-takeaways-item\"><div class=\"single-key-takeaways-item-list-count\"><p class=\"single-key-takeaways-item-subtitle\">\ud83d\udca1<\/p><\/div><div class=\"single-key-takeaways-item-list-content\"><p class=\"single-key-takeaways-item-title\">Beware of &#8220;integration by spreadsheet.&#8221; This approach creates inventory mismatches and fulfilment delays. Instead, prioritize systems with direct, well-maintained integrations that keep data flowing automatically.<br><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">Integration questions checklist<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<ul class=\"wp-block-list\">\n<li>Are webhooks and real-time updates supported?<\/li>\n\n\n\n<li>What are the API limits and monitoring tools?<\/li>\n\n\n\n<li>Is there sandbox access for testing?<\/li>\n\n\n\n<li>Who owns integration maintenance?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h3 class=\"single-heading-accordion-title h3\">\ud83d\udcca Actionable analytics and service tracking<\/h3><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p class=\"wp-block-paragraph\">Actionable <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-analytics\/\">inventory analytics<\/a> and service tracking turn operational data into insights for continuous improvement. Raw data isn&#8217;t enough; you also need reports that drive decisions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What should operators track? Key metrics include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dock-to-stock time<\/li>\n\n\n\n<li>Order cycle time<\/li>\n\n\n\n<li>Pick\/ship exception trends<\/li>\n\n\n\n<li>Backorder rates<\/li>\n\n\n\n<li>Inventory adjustment reasons\u00a0<\/li>\n\n\n\n<li>Aging inventory<\/li>\n\n\n\n<li>SLA tracking with timestamped events<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For weekly ops reviews, build a dashboard that answers three questions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What happened last week?<\/li>\n\n\n\n<li>Why did it happen?<\/li>\n\n\n\n<li>What should we change next week?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These analytics drive better decisions and help teams stay proactive rather than reactive.<\/p>\n<\/div><\/section>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"467\" width=\"700\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=1280\" alt=\"\" class=\"wp-image-27461\" srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=6000 6000w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=160 160w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=400 400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=768 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=700 700w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=1536 1536w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=2048 2048w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=1280 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/248996aa603b1e13f3618fecf32898a6.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to evaluate a 3PL WMS for your business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you\u2019re comparing WMS options, it\u2019s easy to get lost in marketing claims. The following framework will help you turn a feature wishlist into a structured buying process for vendor evaluation and selection.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Use an RFP scorecard built around workflows<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">An RFP (\u201cRequest for Proposal\u201d) scorecard is a structured tool for evaluating vendors based on your operational needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It reworks subjective impressions into objective comparisons, and keeps evaluations focused on what matters most to your specific operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Start with a simple scoring structure<\/strong> that covers your core workflows, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inbound receiving and appointment scheduling<\/li>\n\n\n\n<li>Inventory accuracy and integrity<\/li>\n\n\n\n<li>Outbound order processing<\/li>\n\n\n\n<li>Returns handling<\/li>\n\n\n\n<li>Omnichannel support<\/li>\n\n\n\n<li>B2B\/EDI workflows<\/li>\n\n\n\n<li>Integrations and connectivity<\/li>\n\n\n\n<li>Reporting and analytics<\/li>\n\n\n\n<li>Billing automation and transparency<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Next, set pass\/fail non-negotiables.<\/strong> These might include real-time inventory visibility, strong integrations, and clear billing.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Weight different features and criteria based on your business model<\/strong>. For instance, apparel brands may prioritize variant management, while supplement brands give more weight to lot tracking.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ask buyer-style questions that reveal how the system behaves under stress<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Asking the right questions during the buying process uncovers how a 3PL WMS performs in real-world scenarios (generic demos won&#8217;t reveal these details).<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">Key questions include:<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<ul class=\"wp-block-list\">\n<li>How are exceptions like mispicks or address issues handled, and what visibility do I have?<\/li>\n\n\n\n<li>How is inventory integrity protected across multiple sales channels?<\/li>\n\n\n\n<li>How are EDI workflows supported for retailer orders, and what does onboarding look like per retailer?<\/li>\n\n\n\n<li>How is returns data reconciled back to my systems, and can I route returns to a non-3PL location?<\/li>\n\n\n\n<li>How is billing generated, and what operational events appear line-by-line on invoices?<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">These questions help you identify strengths and weaknesses before committing. They reveal whether a vendor truly understands your operational challenges or is simply checking feature boxes.<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">When to use a 3PL WMS for hybrid fulfilment<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<div class=\"wp-block-shipbob-blocks-blog-highlight blog-highlight\">\n<h4 id=\"h-what-is-hybrid-fulfillment\" class=\"wp-block-heading\"><strong>What is hybrid fulfilment? <\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A hybrid operations system combines in-house fulfilment with outsourced 3PL locations, giving brands flexibility as they scale.\u00a0<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-highlight blog-highlight\">\n<h4 id=\"h-when-does-hybrid-fulfillment-make-sense\" class=\"wp-block-heading\"><strong>When does hybrid fulfilment make sense?<\/strong> <\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Brands often want to keep some inventory in their own warehouse while outsourcing the rest.\u00a0High-velocity SKUs or local markets often stay in-house.\u00a0Lower-velocity items go to the 3PL.\u00a0Special handling requirements might stay internal while standard fulfilment gets outsourced.\u00a0The decision to go hybrid or not depends on order volume patterns, SKU velocity, and marketplace or B2B requirements.<br><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-blog-highlight blog-highlight\">\n<h4 id=\"h-what-s-the-key-to-hybrid-success\" class=\"wp-block-heading\"><strong>What\u2019s the key to hybrid success?<\/strong> <\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">You need to maintain &#8220;one operating system&#8221; \u2013 in other words, running a single product catalogue , unified <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-counting\/\">inventory counts<\/a>, and consistent reporting across all locations. Without this unified view, teams waste time reconciling data between systems. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As brands expand into new countries, system visibility becomes even more important. Domestic fulfilment within a country differs from international shipping, and the right WMS keeps everything in sync.<\/p>\n<\/div>\n<\/div><\/section>\n\n\n\n<h2 class=\"wp-block-heading\">How ShipBob operationalizes 3PL WMS requirements for modern ecommerce brands<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As a leading supply chain enablement and fulfilment partner, ShipBob offers ecommerce a proprietary WMS (the same one that powers ShipBob\u2019s network of 60+ warehouses) and client-facing platform to run fulfilment with more visibility and control.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Connect your tech stack<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob&#8217;s App Store and Developer API support dozens of direct integrations with ecommerce platforms, tools, ERPs, and EDI providers. This keeps data flowing automatically, eliminating manual CSV uploads that create errors and delays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can connect <a href=\"https:\/\/partners.shipbob.com\/\">ecommerce partners<\/a> your tech stack, from Shopify to your ERP, then confirm that orders and inventory updates sync in real time. You can see what happens when an order is edited or canceled, because everything updates instantly \u2013 no manual intervention required.\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cOur business relies heavily on the key integrations between ShipBob, Loop Returns, and Shopify. The direct integration between ShipBob and Shopify is crucial to our success, serving as the primary driver for all our third-party services that depend on up-to-date order data.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sal Perera, Director of Supply Chain at CLEARSTEM\u00a0<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=1280\" alt=\"\" class=\"wp-image-27459\" srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=1308 1308w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=160 160w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=400 400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=768 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=700 700w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=1280 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2026\/07\/6035b686643488871f1a06f7f0cb4392.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<h3 id=\"h-sku-level-inventory-visibility\" class=\"wp-block-heading\">SKU-level inventory visibility\u00a0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.shipbob.com\/product\/wms\/\">ShipBob WMS<\/a> tracks inventory at the SKU level across all locations in a unified dashboard. Filters help teams troubleshoot quickly when issues arise.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But the system\u2019s real power comes from unified <a href=\"https:\/\/www.shipbob.com\/blog\/product-catalog\/\">product catalogue <\/a> management and barcode scanning, which ensure that the same product sold across multiple channels and locations is always counted and recorded correctly.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One system. One count. One source of truth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This visibility equips you to make better decisions across your business. You can identify slow-moving inventory before it becomes a problem, forecast working capital needs more accurately, and plan promotions with confidence.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cShipBob is so good at what they do as an omnichannel solution. They understand the complications of taking inventory on the road and our need to maintain separate inventories while still achieving inventory visibility. <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>We finally have cohesive visibility across our online Shopify store, our retail stalls, and our warehouse, and ShipBob has done a really good job of making it all work together.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tucker Robinson, Warehouse Director at Savannah Bananas\u00a0<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"700\" width=\"700\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=1080\" alt=\"Inventory Velocity Report\" class=\"wp-image-25199\" srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=1080 1080w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=160 160w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=400 400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=768 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=700 700w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2025\/11\/23e86c3a1cf849e67544e647e63d9548.png?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><figcaption class=\"wp-element-caption\">Inventory Velocity Report<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Fulfil DTC and B2B from one pool<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob\u2019s <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/omnichannel-fulfillment\/\">omnichannel fulfilment<\/a> solution supports both DTC and B2B fulfilment from one inventory pool.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob also offers EDI-automated B2B, supporting <a href=\"https:\/\/www.shipbob.com\/edi-fulfillment\/\">EDI workflows<\/a> for retailer orders from US fulfilment centres with operational flows tailored to each retailer&#8217;s requirements. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brands can fulfil retail dropshipping and distribution orders for approved retailers like Nordstrom, Target, Bloomingdale&#8217;s, and more \u2013 all from the same inventory that serves their DTC customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This unified approach eliminates the need to split stock or manage multiple providers. It reduces complexity and ensures that inventory is always working, never sitting idle in channel-specific pools.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cWhen it comes to fulfilment, DTC and B2B channels require different skill sets and have their own unique challenges, so a lot of brands end up juggling multiple different partners. <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Having just one omnichannel fulfilment partner in ShipBob who can handle these two very different aspects of the business is really important, and definitely makes our job easier.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sergio Tache, Founder and CEO of Dossier\u00a0<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"2143\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=1280px\" alt=\"\" class=\"wp-image-2143\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=700px 650w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=860px 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/retail-distribution.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" data-id=\"2183\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=1280px\" alt=\"\" class=\"wp-image-2183\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=700px 650w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=860px 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2022\/07\/wholesale-vs-retail.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"280\" width=\"700\" data-id=\"7095\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=1280\" alt=\"retail experiences\" class=\"wp-image-7095\" srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=1400 1400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=160 160w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=400 400w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=768 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=700 700w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=1280 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2023\/03\/retail-experiences.jpg?w=240 240w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Strategic inventory placement to cut shipping times and costs<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob&#8217;s <a href=\"https:\/\/www.shipbob.com\/product\/inventory-placement\/\">Inventory Placement Program<\/a> helps US-based brands automate inventory distribution across ShipBob\u2019s network of 60+ fulfilment centres.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our proprietary algorithm analyses your brand\u2019s actual order patterns to recommend the optimal inventory split that best meets demand.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/08\/image-1-2.png?w=1280\" alt=\"\" class=\"wp-image-14403\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob then distributes your inventory regionally for you, saving you time and minimising shipping costs for your customers.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>\u201cBy letting ShipBob handle physically distributing our inventory for us across their hub-and-spoke fulfilment centre network, we\u2019re actually saving money. We&#8217;ve seen that shipping to customers is $3 cheaper on average using IPP compared to similar 3PLs\u2019 services, which is a huge upside.\u201d <\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Oscar Gutierrez, Operations Fulfilment Manager at goPure\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">To see how ShipBob can help with your specific needs, click the button below to get in touch.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\">Request Fulfilment Pricing<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3PL warehouse management system FAQs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Below are answers to some of the most common questions about 3PL WMS solutions.<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">When should I use an OMS vs a 3PL warehouse management system?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Use an OMS to orchestrate orders across channels and manage routing logic.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Use a 3PL WMS to execute warehouse operations, track inventory, and ensure orders are picked, packed, and shipped accurately.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">How does a 3PL WMS handle inventory across multiple warehouse locations?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">A 3PL WMS provides real-time visibility into inventory at each location. It tracks SKU-level counts and updates availability as orders are received, picked, and shipped. This ensures accurate inventory across all channels and locations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">What reports should I expect from a strong 3PL WMS?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Expect reports on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dock-to-stock time<\/li>\n\n\n\n<li>Order cycle time<\/li>\n\n\n\n<li>Pick and ship exception trends<\/li>\n\n\n\n<li>Backorder rates<\/li>\n\n\n\n<li>Inventory adjustment reasons<\/li>\n\n\n\n<li>Aging inventory<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These help you monitor performance and make data-driven decisions.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">What should I ask a 3PL about WMS exceptions and issue resolution?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Ask how exceptions like shorted picks, stock discrepancies, and address issues are handled. Find out what visibility you have into resolution steps. Clarify how you&#8217;ll be notified and how issues are tracked to closure.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">How does ShipBob structure its pricing and billing?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">ShipBob uses an all-in fulfilment cost that includes the shipping label, picks, packing materials, and labour. Fee schedules are clearly published by country. Real-time, line-item billing is available in the dashboard for full transparency.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can drill into invoices and analytics to see exactly what you were charged and why. Industry GRIs and peak surcharges are passed through transparently. Request a custom quote tailored to your order volume and product profile.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"false\"><div class=\"single-faq-title-contianer\"><h4 itemprop=\"name\" class=\"single-faq-title\">How does ShipBob ensure inventory accuracy and fulfilment reliability?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"\/><\/div><\/div><div class=\"single-faq-childs\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" data-faq-controller-target=\"answer\"><div itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Every ShipBob facility runs on the same WMS with barcode scans and algorithmic pick and pack rules to reduce errors. Real-time inventory visibility, cycle counts, and audit trails are standard. You can track SLA performance with timestamped events in the dashboard. Network-level metrics are available at <a href=\"http:\/\/shipbob.com\/data\">shipbob.com\/data<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ShipBob also files courier claims on your behalf. Multi-courier rate shopping and standardized processes help maintain consistent delivery performance, even during peak.<\/p>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here&#8217;s a non-negotiable feature checklist for choosing a 3PL WMS, plus a buyer-oriented set of questions for evaluating options.<\/p>\n","protected":false},"author":194,"featured_media":27458,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[2,15],"class_list":["post-27456","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-3pl-third-party-logistics","blogcategories-warehouse-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is a 3PL Warehouse Management System? 2026 Guide<\/title>\n<meta name=\"description\" content=\"Here&#039;s a non-negotiable feature checklist for choosing a 3PL WMS, plus a buyer-oriented set of questions for evaluating options.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/au\/blog\/3pl-warehouse-management-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is a 3PL Warehouse Management System? 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