{"id":2144,"date":"2024-06-24T14:42:42","date_gmt":"2024-06-24T14:42:42","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/shipping-insurance\/"},"modified":"2025-04-10T21:40:17","modified_gmt":"2025-04-10T21:40:17","slug":"shipping-insurance","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/shipping-insurance\/","title":{"rendered":"Ecommerce Guide to Shipping Insurance: Couriers &amp; Benefits Explained"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#what\">What is shipping insurance?<\/a><\/p>\n\n\n\n<p><a href=\"#h-how\">How much does shipping insurance cost?<\/a><\/p>\n\n\n\n<p><a href=\"#h-when-is\">Is shipping insurance worth it?<\/a><\/p>\n\n\n\n<p><a href=\"#ShipBob\">ShipBob delivers ecommerce peace of mind<\/a><\/p>\n\n\n\n<p><a href=\"#FAQ\">Shipping Insurance FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>Though major shipping couriers are generally reliable, packages still get lost and damaged.&nbsp;<\/p>\n\n\n\n<p>In fact, according to a recent survey of US adults that had received packages in Q1 of 2023, <a href=\"https:\/\/civicscience.com\/e-commerce-delivery-problems-disproportionately-impact-lower-earners-and-urban-residents\/\" target=\"_blank\" rel=\"noreferrer noopener\">56%<\/a> had encountered damaged packaging, experienced <a href=\"https:\/\/www.shipbob.com\/blog\/misshipment\/\">misshipments<\/a>, or had their shipments lost altogether. Another report found that <a href=\"https:\/\/www.security.org\/package-theft\/annual-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">49 million Americans<\/a>&nbsp;have had at least one package &nbsp;<\/p>\n\n\n\n<p id=\"what\">No matter which party is at fault, customers still expect ecommerce businesses to cover the cost of damaged or undelivered packages. But instead of covering losses out of pocket, you can get your packages insured. Read on about the costs and overall value of shipping insurance.&nbsp;<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">What is shipping insurance?\u00a0<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>Shipping insurance is a service that most couriers offer that protects shippers against lost, stolen, or damaged packages. \u00a0<\/p>\n\n\n\n<p>If an insured package does not reach its destination, or if it is damaged when it\u2019s delivered, the shipper can file an insurance claim with the <a href=\"https:\/\/www.shipbob.com\/blog\/how-last-mile-delivery-works\/\">courier<\/a>. The courier will then provide reimbursement to&nbsp;the shipper for the declared value of the items in the package.&nbsp;<\/p>\n\n\n\n<p>There are multiple insurance options available for shippers \u2013 but not all are the same. Depending on the insurance provider, your&nbsp;insurance policy may:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offer additional coverage, such as the cost of shipping as well as the declared value of your shipment.&nbsp;<\/li>\n\n\n\n<li>Put a cap on the value of goods they cover, and\/or the amount of money they will pay out.&nbsp;<\/li>\n\n\n\n<li>Require you to prove that the damage to a package occurred during transit. &nbsp;<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"444\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=1280px\" alt=\"\" class=\"wp-image-17220\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/33cff0a030ad32444ebd3713269742fa-700x444.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-why-is-shipping-insurance-important-nbsp\">Why is shipping insurance important?&nbsp;<\/h3>\n\n\n\n<p>Shipping insurance isn\u2019t just important for peace of mind \u2013 for an ecommerce business, it can actually save your bottom line. &nbsp;<\/p>\n\n\n\n<p>For example, say you run an online pottery shop. A customer orders a $50 vase, which you pack safely in bubble wrap and ship out. Unfortunately, the courier isn\u2019t careful with the parcel, and when the customer opens the box, the vase is shattered. &nbsp;<\/p>\n\n\n\n<p>Without shipping insurance, your business is in a bind. You could refund your customer, but you\u2019d have to cover the expense yourself out of your profits. Alternatively, you could refuse to refund them and keep the money \u2013 but this will probably disgruntle the customer, and even discourage them from shopping with you again.&nbsp;<\/p>\n\n\n\n<p id=\"cost\">With shipping insurance, you don\u2019t have to choose. For an extra fee up front, you can make amends with customers and keep your bottom line intact. &nbsp;<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">Shipping insurance costs by courier\u00a0\u00a0<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>The cost of shipping insurance rates will vary by provider. While you can purchase shipping insurance from an independent shipping insurance company (such as Shipsurance), most major couriers like DHL, <a href=\"https:\/\/www.shipbob.com\/blog\/usps-vs-ups-vs-fedex\/\">UPS, FedEx, and USPS<\/a> will offer shipping insurance as a value-added service. &nbsp;<\/p>\n\n\n\n<p>For all couriers, shipping insurance rates depend on the value of the shipped items. The more valuable the items, the more expensive the package is to insure. See how much shipping insurance costs for UPS, FedEx, and USPS here:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-usps-insurance-costs\"><a href=\"https:\/\/pe.usps.com\/text\/dmm300\/Notice123.htm?_gl=1*1iqxqdq*_gcl_au*MTc5MTYwNDYzLjE3MTg5ODY2MTM.*_ga*NTYxMjM5NDM4LjE3MTg5ODY2MTM.*_ga_3NXP3C8S9V*MTcxODk4NjYxMy4xLjEuMTcxODk4NjY2Ny4wLjAuMA..#_c191\" target=\"_blank\" rel=\"noreferrer noopener\">USPS Insurance Costs<\/a><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Value of contents<\/strong>&nbsp;<\/td><td><strong>USPS Insurance cost<\/strong>&nbsp;<\/td><\/tr><tr><td>Up to $50.00&nbsp;<\/td><td>$2.75<\/td><\/tr><tr><td>$50.01 to $100.00&nbsp;<\/td><td>$3.50<\/td><\/tr><tr><td>$100.01 to $200.00&nbsp;<\/td><td>$4.60<\/td><\/tr><tr><td>$200.01 to $300.00&nbsp;<\/td><td>$6.05<\/td><\/tr><tr><td>$300.01 to $400.00&nbsp;<\/td><td>$7.60<\/td><\/tr><tr><td>$400.01 to $500.00&nbsp;<\/td><td>$9.15<\/td><\/tr><tr><td>$500.01 to $600.00&nbsp;<\/td><td>$12.25<\/td><\/tr><tr><td>$600.01 to $5,000.00&nbsp;<br>(maximum liability is $5,000)&nbsp;<\/td><td>$12.25 plus $1.90 per $100.00 or fraction thereof over $600 in declared value&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fedex-insurance-costs\">FedEx Insurance Costs<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Value of contents<\/strong>&nbsp;<\/td><td><strong>FedEx Insurance cost<\/strong>&nbsp;<\/td><\/tr><tr><td>Up to $100&nbsp;<\/td><td>$0&nbsp;<\/td><\/tr><tr><td>$100.01 to $300.00&nbsp;<\/td><td>$4.20&nbsp;<\/td><\/tr><tr><td>$300.01+&nbsp;<\/td><td>$4.20 + $1.40 for every additional $100 of declared value &nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ups-insurance-costs\">UPS Insurance Costs<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>Value of contents<\/strong>&nbsp;<\/td><td><strong>UPS Insurance cost<\/strong>&nbsp;<\/td><\/tr><tr><td>Up to $100&nbsp;<\/td><td>$0&nbsp;<\/td><\/tr><tr><td>100.01 to $300.00&nbsp;<\/td><td>$3.45&nbsp;<\/td><\/tr><tr><td>$300.01+&nbsp;<\/td><td>$1.15 per $100 declared&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">How to file a shipping insurance claim\u00a0<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p id=\"h-how\">Filing a shipping insurance claim will be different depending on which shipping service you use. Here\u2019s how to file a claim with 3 of the most popular ecommerce shipping couriers. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-file-a-shipping-insurance-claim-with-usps-nbsp\">File a shipping insurance claim with USPS&nbsp;<\/h3>\n\n\n\n<p>For <a href=\"https:\/\/www.usps.com\/help\/claims.htm?_gl=1*12jd5zw*_gcl_au*MTgzMDkxODAwNi4xNjk3NzQ3NTc3*_ga*MTE3MTU3MDcxNS4xNjk3NzQ3NTc4*_ga_3NXP3C8S9V*MTY5Nzc1MDk5Ni4yLjAuMTY5Nzc1MDk5Ni4wLjAuMA#\" target=\"_blank\" rel=\"noreferrer noopener\">USPS shipments<\/a>, either the&nbsp;merchant or the end customer can file an insurance claim as long as they have the original mailing receipt. &nbsp;<\/p>\n\n\n\n<p>First, you\u2019ll need to double-check that you still have time to file the claim. In the case of shipping damage or missing contents, USPS gives you 60 days after the mailing date to file. For lost packages, the filing deadline will vary depending on the USPS service (e.g. Priority Mail\u00ae, Priority Mail Express\u00ae, Collect on Delivery, etc.)&nbsp;used to ship the order. &nbsp;<\/p>\n\n\n\n<p>Next, you should gather the necessary documentation. USPS requires you to produce:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tracking or label number&nbsp;<\/li>\n\n\n\n<li>Evidence of insurance purchased&nbsp;<\/li>\n\n\n\n<li>Proof of value&nbsp;<\/li>\n\n\n\n<li>Proof of damage&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>With these steps complete, you are ready to file your claim online or by mail. &nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/www.usps.com\/help\/claims.htm\"><img loading=\"lazy\" decoding=\"async\" height=\"348\" width=\"700\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=1280px\" alt=\"\" class=\"wp-image-17216\" style=\"width:800px;height:auto\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2024\/06\/1aeea3aa31d16e1e6bda5beb115d6f8e-700x348.jpg?w=1600px 1440w\" fetchpriority=\"low\" \/><\/a><figcaption class=\"wp-element-caption\">Source: USPS<\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-file-a-shipping-insurance-claim-with-fedex-nbsp\">File a shipping insurance claim with FedEx&nbsp;<\/h3>\n\n\n\n<p>To file a claim with <a href=\"https:\/\/www.fedex.com\/en-us\/shipping\/fedex-authorized-ship-center\/shipsource\/save-time-by-filing-claims-online.html#:~:text=With%20FedEx%C2%AE%20Claims%20Online,%2C%20snail%20mail%2C%20or%20email.&amp;text=Log%20in%20to%20your%20FedEx,shipment%20details%20like%20tracking%20numbers.\" target=\"_blank\" rel=\"noreferrer noopener\">FedEx<\/a>, start by logging into your online FedEx account. This will auto-populate information from your existing account into your claim to make the process easier. If you choose not to log in, you can still begin filing by entering your order\u2019s tracking\/PRO number, selecting the type of claim you wish to make, and completing the online claim form.&nbsp;<\/p>\n\n\n\n<p>From there, you can upload supporting documents and arrange for updates on your claim\u2019s status. While FedEx doesn\u2019t require any specific documentation, it\u2019s always best to provide as much proof of sending, value, and damage as possible. Click <a href=\"https:\/\/www.fedex.com\/en-us\/customer-support\/claims.html\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> for a full list of suggested documentation.&nbsp;<\/p>\n\n\n\n<p>Once you review your information, you can submit the claim form and track your claim\u2019s status online. FedEx will let you know if your claim requires inspection, so be sure to keep the damaged goods and their packaging until your claim is fully resolved. &nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"397\" width=\"700\" src=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=1280px\" alt=\"\" class=\"wp-image-17217\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=700px 650w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=860px 768w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=1180px 1080w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=1400px 1280w, https:\/\/www.shipbob.com\/au\/wp-content\/uploads\/sites\/33\/2024\/11\/9ee42a859dc9e664c420426c45198022-700x397.png?w=1600px 1440w\" fetchpriority=\"low\" \/><figcaption class=\"wp-element-caption\">Source: <a href=\"https:\/\/www.fedex.com\/en-us\/customer-support\/claims.html\">FedEx.com<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"h-file-a-shipping-insurance-claim-with-ups-nbsp\">File a shipping insurance claim with UPS&nbsp;<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.ups.com\/us\/en\/support\/file-a-claim.page\" target=\"_blank\" rel=\"noreferrer noopener\">UPS<\/a> allows either the shipper or the receiver to file a claim for lost or damaged packages up to 60 days after the package\u2019s <a href=\"https:\/\/www.shipbob.com\/blog\/ship-date\/\">ship date<\/a>. &nbsp;<\/p>\n\n\n\n<p>To begin, log into your UPS account and enter the package\u2019s tracking number. You\u2019ll then be asked to provide additional details about the shipment, including:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The package\u2019s <a href=\"https:\/\/www.shipbob.com\/blog\/dimensional-weight-explained\/\">weight<\/a>&nbsp;<\/li>\n\n\n\n<li>Contact information for the recipient&nbsp;<\/li>\n\n\n\n<li>Your relationship to the package (shipper, receiver, or third-party)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>You must then add documentation to support your claim, such as:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receipts&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.vantazo.com\/blog\/integrating-invoicing-with-other-business-systems-for-maximum-efficiency\/\" target=\"_blank\" rel=\"noreferrer noopener\">Invoices<\/a>&nbsp;<\/li>\n\n\n\n<li>Purchase orders&nbsp;<\/li>\n\n\n\n<li>Photos of damaged packages\/merchandise&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>For more information on UPS\u2019 specific documentation requirements, click <a href=\"https:\/\/www.ups.com\/us\/en\/support\/file-a-claim\/supporting-documents.page\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>. &nbsp;<\/p>\n\n\n\n<p id=\"worth\">Once you have details and documentation added, you\u2019re ready to submit your claim. UPS will notify you once your claim is submitted, and&nbsp;let you track claim status through your claims dashboard. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"UPS Claims- Simple and Easy\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/MpTGd9128og?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">When is shipping insurance worth it?\u00a0<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p id=\"h-when-is\">Whether or not shipping insurance is worth the cost depends on a few different variables. Here are some of the circumstances in which shipping insurance might be the smart choice for your brand.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-you-re-shipping-a-high-volume-of-orders-nbsp\">1. You\u2019re shipping a high volume of orders&nbsp;<\/h3>\n\n\n\n<p>The more packages you ship, the higher the likelihood that something will go wrong with at least one of them. So for high-volume shippers like ecommerce businesses, insuring all your packages can help protect you from the inevitable, occasional misshipment or damaged order. &nbsp;<\/p>\n\n\n\n<p>However, you should always keep your margins&nbsp;in mind. If your average order value is low, or your profit per order isn\u2019t big enough to cover the cost of shipping insurance, you\u2019ll need to be selective about which orders you insure (if any).&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-your-products-are-valuable-nbsp\">2. Your products are valuable&nbsp;<\/h3>\n\n\n\n<p>In the context of shipping insurance, \u201cvaluable\u201d shipments are shipments containing items that have a high monetary value \u2013 not necessarily a sentimental or personal value. &nbsp;&nbsp;<\/p>\n\n\n\n<p>Generally, the higher the shipment\u2019s value, the more you stand to lose in the case of theft or mishandling \u2013 and thus, the more beneficial it is to have insurance. But ultimately, how much monetary value it makes sense to insure is something you must decide for yourself, and will depend on your budget, profits margins, and overall business strategy. <\/p>\n\n\n\n<p>Below are some examples of low-value items that might not warrant insurance, and some high-value ones that do:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Low Value <\/strong><br><strong>(could forgo shipping insurance)&nbsp;<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>High Value <br>(should get shipping insurance)&nbsp;<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Phone case&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Phone&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Costume jewelry&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Jewlery with precious stones&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Standard kitchen equipment (bowls, whisks, etc.)&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Furniture or antiques&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">A toy instrument&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">A professional-quality instrument&nbsp;<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Durable art prints&nbsp;<\/td><td class=\"has-text-align-center\" data-align=\"center\">Hand-crafted painting&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-you-want-extra-peace-of-mind-nbsp\">3. You want extra peace of mind &nbsp;<\/h3>\n\n\n\n<p id=\"ShipBob\">Ecommerce merchants already experience so much uncertainty \u2013 so if you are looking for one less thing to worry about, shipping insurance is a great precaution. Extra peace of mind is more than enough reason to add shipping insurance, as the small upfront investment is worth the potential upside if something goes wrong.&nbsp;<\/p>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-shipbob-blocks-single-heading-accordion single-heading-accordion container max-width-blog\" data-controller=\"accordion-controller\" data-accordion-controller-open-value=\"false\"><div class=\"single-heading-accordion-heading-container\" data-accordion-controller-target=\"actionElement\"><h2 class=\"single-heading-accordion-title h2\">How ShipBob delivers ecommerce peace of mind<\/h2><\/div><div class=\"single-heading-accordion-inner-content\" data-accordion-controller-target=\"innerContent\">\n<p>While the occasional lost or damaged shipment may be unavoidable, choosing the right supply chain partners can go a long way in minimising lost, damaged, or <a href=\"https:\/\/porch.com\/advice\/keeping-packages-hands-porch-pirates\" target=\"_blank\" rel=\"noreferrer noopener\">stolen<\/a> shipments in the first place.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-optimize-package-size-to-minimize-damage-nbsp\">Optimise package size to minimise damage&nbsp;<\/h3>\n\n\n\n<p>As a global fulfilment platform, ShipBob partners with thousands of ecommerce brands to simplify and optimise their shipping. When you partner with ShipBob for your <a href=\"https:\/\/www.shipbob.com\/blog\/order-fulfillment\/\">fulfilment<\/a>, we use these best practices to help your brand avoid common shipping mistakes and get the right packages to the right customers at the right time, in the right condition.&nbsp;<\/p>\n\n\n\n<p>When you outsource fulfilment to ShipBob, we\u2019ll pick and pack every order according to your specifications. Using box-selection algorithm technology, our team of experts will automatically select the optimal size box or <a href=\"https:\/\/www.shipbob.com\/blog\/poly-mailers\/\">poly mailer<\/a> for each order so that the contents fit snugly, minimising jostling and breaking. ShipBob can also include <a href=\"https:\/\/www.shipbob.com\/blog\/what-is-dunnage\/\">dunnage<\/a>, bubble wrap, or other cushioning materials in your order to further protect your goods. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-file-claims-for-you-for-free-nbsp\">File claims for you, for free&nbsp;<\/h3>\n\n\n\n<p>If damages occur while your package is in transit, ShipBob will file claims with the courier on your behalf, at no cost to you. That way, you can focus on guiding customers to the checkout and leave the logistics of refunds to professionals. &nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-connect-you-with-shipping-insurance-experts-nbsp\">Connect you with shipping insurance experts&nbsp;<\/h3>\n\n\n\n<p>ShipBob partners with <a href=\"https:\/\/www.shipbob.com\/partners\/\">dozens of ecommerce platforms and tools<\/a> \u2013 including ecommerce insurance experts like DSP. DSP works with ecommerce brands to simplify the insurance process and can help your brand find a shipping insurance strategy that\u2019s the right fit. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Inside A ShipBob Logistics and Fulfillment Hub: A 360\u00b0 Look in 4K HD\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/7l-FgE4piic?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p id=\"FAQ\">For more information on how ShipBob can help you ship your ecommerce orders, click the button below.&nbsp;<\/p>\n<\/div><\/section>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\"><strong>Request a Fulfilment Quote<\/strong><\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-shipping-insurance-faqs-nbsp\">Shipping Insurance FAQs&nbsp;<\/h2>\n\n\n\n<p>Orders lost and damaged in transit with the courier can have a major impact on your business. Check out some of the most frequently asked questions about shipping insurance.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How much does it cost to ship with insurance?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>It depends on the courier and the value of the shipped items. The costs of shipping insurance from each of the major couriers and postal services are listed above. There are third-party shipping insurers as well that tend to be even cheaper than the major couriers.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How does shipping insurance work?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>To get reimbursed when a package is reported missing or damaged, file a claim with your courier or insurer. You will need to submit documentation proving the value of the items.&nbsp;<\/p>\n\n\n<p>The courier may have to search for a product if it was lost or stolen, which can take up to 10 days. Otherwise, claims processing typically only takes a few days.&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Do 3PLs handle shipping insurance?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Some third-party logistics (<a href=\"https:\/\/www.shipbob.com\/3pl\/\" target=\"_blank\" rel=\"noreferrer noopener\">3PL<\/a>) providers do while others don\u2019t. Some 3PLs will provide insurance but require the seller to handle claims processing on their own. Here at&nbsp;<a href=\"https:\/\/www.shipbob.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">ShipBob<\/a>, in every verified case of loss or damage, we can file claims with the couriers on the customer\u2019s behalf and claim up to $100 in retail merchandise value.&nbsp;<\/p>\n\n\n<p>As an expert fulfilment provider, ShipBob highly recommends that brands add additional insurance to make sure they can claim the full amount if something goes wrong in transit. You can also purchase extras such as a&nbsp;<a href=\"https:\/\/www.shipbob.com\/certificate-of-mailing\/\" target=\"_blank\" rel=\"noreferrer noopener\">certificate of mailing<\/a>&nbsp;for extra peace of mind.<\/p>\n\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Are there any items or goods exempt from shipping insurance coverage?&nbsp;<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Items exempt from shipping insurance coverage will vary from courier to courier. Some common items that couriers may decline to cover include extremely valuable products, HAZMAT or dangerous items, perishables or pharmaceuticals, and more.&nbsp;&nbsp;<\/p>\n\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn what shipping insurance is all about, why it\u2019s important, and how much it costs to get packages insured across different couriers.<\/p>\n","protected":false},"author":194,"featured_media":2145,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[13],"class_list":["post-2144","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-shipping"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ecommerce Guide to Shipping Insurance: Couriers &amp; Benefits Explained - ShipBob Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/au\/blog\/shipping-insurance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ecommerce Guide to Shipping Insurance: Couriers &amp; 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