{"id":2020,"date":"2019-02-06T16:32:00","date_gmt":"2019-02-06T16:32:00","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/multichannel-retailing\/"},"modified":"2025-10-02T19:18:02","modified_gmt":"2025-10-02T19:18:02","slug":"multichannel-retailing","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/multichannel-retailing\/","title":{"rendered":"Using Multichannel Retailing to Unleash Your Ecommerce Potential in 2026"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-is-multichannel-retailing\">What is multichannel retailing<\/a><\/p>\n\n\n\n<p><a href=\"#h-the-evolution-of-multichannel-retail\">The evolution of multichannel retail<\/a><\/p>\n\n\n\n<p><a href=\"#h-3-common-challenges-in-modern-multichannel-retailing\">3 common challenges in modern multichannel retailing<\/a><\/p>\n\n\n\n<p><a href=\"#h-9-essential-retailing-channels-and-choices-to-consider\">9 essential retailing channels and choices to consider<\/a><\/p>\n\n\n\n<p><a href=\"#h-new-channels-bring-new-challenges\">New channels bring new challenges<\/a><\/p>\n\n\n\n<p><a href=\"#h-conclusion\">Conclusion<\/a><\/p>\n\n\n\n<p><a href=\"#h-shipbob-your-multichannel-retailing-fulfillment-partner\">ShipBob: your multichannel retailing fulfilment partner<\/a><\/p>\n\n\n\n<p><a href=\"#h-multichannel-retailing-faqs\">Multichannel retailing FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>If you work in the world of ecommerce, you\u2019ve no doubt encountered \u201cmultichannel retailing.\u201d But what does this term really refer to, and how does it apply to your business?<\/p>\n\n\n\n<p>As elemental as it may sound, this is a question every online retailer and brand should be considering. The trend has changed a lot in recent years \u2014 and the implications for your business are significant.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-multichannel-retailing\">What is multichannel retailing?<\/h2>\n\n\n\n<p><span>Multichannel retailing is the practice of making products available to consumers on more than one sales channel. Multichannel retailing uses multiple sales channels such as ecommerce websites, retail stores, online marketplaces, comparison shopping engines, social media platforms, and other offline and online channels. <\/span><a id=\"evolution\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-evolution-of-multichannel-retail\">The evolution of multichannel retail<\/h2>\n\n\n\n<p>This standard definition has evolved a lot in recent years. As the ecommerce industry grows at a rapid pace, so do the options for selling online.<\/p>\n\n\n\n<p>These days, \u201cmulti\u201d would be more aptly described as \u201cmyriad.\u201d<\/p>\n\n\n\n<p>To put it in perspective, consider the massive growth of ecommerce marketplaces. A few years ago, the typical seller interested in <a href=\"https:\/\/www.magnificent.com\/magnificent-stuff\/should-your-business-be-focusing-on-omnichannel-marketing\" target=\"_blank\" rel=\"noopener noreferrer\">multichannel retailing<\/a> would start by listing products on Amazon. The company might dabble in some email marketing or paid search ads and perhaps venture over to eBay.<\/p>\n\n\n\n<p>But today? That same seller would need to choose from <a href=\"https:\/\/www.channeladvisor.com\/solutions\/channels-we-support\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">more than 100 marketplaces<\/a>, dozens of essential advertising options and numerous types of fulfilment.<\/p>\n\n\n\n<p>Similar scenarios have played out across online shopping engines, mobile apps and even social media \u2014 all of which have expanded to accommodate consumers\u2019 desires to browse and buy at any time from any device, regardless of what else they may be doing.<\/p>\n\n\n\n<p>Today\u2019s shoppers expect to get exactly what they want, the moment they want it.<\/p>\n\n\n\n<p><span>This means multichannel retailing is no longer a matter of simply making merchandise available for purchase on more than a single channel. To be successful in 2022, ecommerce companies will need to embrace a much broader scope of marketing, selling, and fulfilling activities across multiple platforms.<\/span><\/p>\n\n\n\n<p>For the retailer, this process might involve looking past local inventory ads to embrace Amazon Advertising and Google Shopping. For the manufacturer, it could mean branching out beyond first-party selling on Amazon to open third-party seller accounts on eBay, <a href=\"https:\/\/www.shipbob.com\/blog\/walmart-marketplace\/\">Walmart Marketplace<\/a>, and other key marketplaces.<\/p>\n\n\n\n<p>There are dozens of different ways multichannel retailing can play out, but the implications are always the same. Meeting today\u2019s empowered consumers on their <a href=\"https:\/\/www.channeladvisor.com\/blog\/industry-trends\/from-browse-to-buy-how-successful-sellers-leverage-the-new-path-to-purchase\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">ever-evolving paths to purchase<\/a> means putting products in more places of prominence. It means choosing the mediums and methods that most meet their needs and offering depth and breadth to the channels you choose.<\/p>\n\n\n\n<p>In other words: The more channels you learn to leverage, the higher your chances of landing loyalty and sales.<\/p>\n\n\n\n<p>And the more channels you pursue, the more challenges there are to prepare for.<a id=\"common-challenges\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-common-challenges-in-modern-multichannel-retailing\">3 common challenges in modern multichannel retailing<\/h2>\n\n\n\n<p>From ecommerce marketplaces and social media advertising to comparison shopping engines and physical stores, there\u2019s a lot to consider. The main thing to remember is this:<\/p>\n\n\n\n<p>Your consumers are everywhere. Which means you should be, too.<\/p>\n\n\n\n<p>It\u2019s easier said than done, of course \u2014 especially when you factor in the sheer magnitude of \u201ceverywhere\u201d within the context of multichannel retailing. More than 80% of consumers today <a href=\"https:\/\/www.forbes.com\/sites\/johnellett\/2018\/02\/08\/new-research-shows-growing-impact-of-online-research-on-in-store-purchases\/#95a9fd816a0b\">check different retail channels<\/a> on their smartphones before making in-store purchases, and 88% <a href=\"https:\/\/www.pymnts.com\/news\/retail\/2018\/omichannel-ecommerce-consumer-habits\/\">conduct research online<\/a> before making a decision on where, when, and how they\u2019ll buy.<\/p>\n\n\n\n<p>This tendency to compare prices, delivery options and more is blurring the line between multichannel (leveraging the right channels to ensure consumers are drawn to your products) and <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/omnichannel-fulfillment\/\">omnichannel fulfilment<\/a> (ensuring a fluid customer experience across channels).<\/p>\n\n\n\n<p>Before you can begin to accurately identify your ideal mix of channels and how best to leverage them for a seamless shopping experience, it\u2019s important to prepare for the biggest challenges in each of the three key areas:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-marketing\">Marketing<\/h3>\n\n\n\n<p>The options for ecommerce advertising have grown significantly in recent years. Finding ways to expand your reach without overextending your budget is now crucial to success.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-sales\">Sales<\/h3>\n\n\n\n<p>Each sales channel has its own set of listing requirements and data feed specifications, and these requirements change constantly. This makes it difficult to optimise and streamline the flow of customer and product data across different channels.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fulfillment\">Fulfilment<\/h3>\n\n\n\n<p>Now that sellers are competing in the era of <a href=\"https:\/\/www.shipbob.com\/blog\/same-day-shipping-delivery\/\">same-day shipping<\/a>, success in multichannel retailing means mastering the best <a href=\"https:\/\/www.shipbob.com\/blog\/retail-fulfillment\/\">retail fulfilment<\/a> option for each and every order. This can be especially challenging for the seller that\u2019s long relied on a single courier strategy.<\/p>\n\n\n\n<p>When you address these three core areas first and build a multichannel retailing strategy around them, it becomes a lot easier to identify the right mix of channels and meet consumers at various stages in the path to purchase.<a id=\"retailing-channels\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-9-essential-retailing-channels-and-choices-to-consider\">9 essential retailing channels and choices to consider<\/h2>\n\n\n\n<p>Based on our experiences with more than 2,800 sellers and $8.9 billion GMV, ChannelAdvisor\u2019s ecommerce experts have identified several core channels that should be on<span>&nbsp;every brand and retailer\u2019s radar in 2022 and beyond.<\/span><\/p>\n\n\n\n<p><strong>For multichannel marketing that gets your products in front of the right consumers at the right time, sellers should get comfortable with:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-marketplace-advertising\">1. Marketplace advertising<\/h3>\n\n\n\n<p><span>Remember: Consumers don\u2019t want to scroll through hundreds of listings. They want to find a product or promotion quickly. If marketplaces are an important part of your multi or omnichannel retailing business model and you really want to boost your visibility through multichannel retailing, marketplace advertising is a must. Key channels in this area <\/span>are <a href=\"https:\/\/go.channeladvisor.com\/NA-Webinar-Amazon-Advertising-Turning-Shoppers-Into-Buyers?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">Amazon Advertising<\/a> and <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/ebay-promoted-listings-tipsheet\/\">eBay Promoted Listings<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-social-media-advertising\">2. Social media advertising<\/h3>\n\n\n\n<p>Today\u2019s consumers use social media to actively seek out product information. Seventy-six percent <a href=\"https:\/\/www.businesswire.com\/news\/home\/20171115006040\/en\/New-Survey-Curalate-Finds-76-Consumers-Purchase\">purchase products they discover on social media<\/a>, either through <a href=\"https:\/\/insights.jumper.ai\/social-commerce-and-the-customer-journey-how-to-engage-entertain-and-sell-to-everyone\/\" target=\"_blank\" rel=\"noopener noreferrer\">social commerce<\/a> transactions or by clicking through to another sales channel. Most of this activity occurs on <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/the-essential-guide-to-facebook-and-instagram-advertising\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">Facebook and Instagram<\/a>, as well as Pinterest Rich and other <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/social-commerce-white-paper\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">social commerce channels<\/a>. <span>Because of this, directing your marketing strategy and messaging towards building brand awareness and customer loyalty on social media channels is imperative.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-comparison-shopping-engines\">3. Comparison shopping engines<\/h3>\n\n\n\n<p>When planning or expanding a multichannel strategy, it\u2019s important to leverage the power of search. With <a href=\"https:\/\/www.channeladvisor.com\/blog\/digital-marketing\/the-latest-search-trends-all-e-commerce-sellers-should-know\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">search increasingly used for ideas and inspiration<\/a>, comparison shopping engines like Google and Bing Shopping have become particularly important.<\/p>\n\n\n\n<p><em>Pro tip: When you\u2019re ready to move beyond the basics outlined above, the next step is to explore <a href=\"https:\/\/www.channeladvisor.com\/blog\/digital-marketing\/should-you-use-google-shopping-actions-hint-yes-immediately\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">Google Shopping Actions<\/a>.<\/em><\/p>\n\n\n\n<p><strong>When determining which sales channels hold the most potential for your products, be sure to explore:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-ecommerce-marketplaces\">4. Ecommerce marketplaces<\/h3>\n\n\n\n<p>At the top of the list are <a href=\"https:\/\/www.channeladvisor.com\/solutions\/amazon-ebay-walmart-jet\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">Amazon, eBay, Google, and Walmart<\/a>. These marketplaces lay the foundation for success in multichannel retailing. Once you have a strong presence on these key channels, consider your options for <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/reaching-wider-audiences-a-review-of-7-us-marketplaces\/\">reaching wider audiences<\/a> and targeting <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/7-us-marketplaces-for-niche-audiences\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">niche buyers<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-your-mobile-friendly-website\">5. Your mobile-friendly website<\/h3>\n\n\n\n<p>Now that we\u2019re living in a mobile-first world, <a href=\"https:\/\/totalaccess.emarketer.com\/chart.aspx?r=224095\">45%<\/a> of users say their mobile devices are quickly becoming the most important shopping tool. Yet the mobile experience is still incredibly lacking for many retailers and brands. As mission control for any multichannel retailing strategy, <a href=\"https:\/\/www.channeladvisor.com\/resources\/library-webinars\/a-guide-to-e-commerce-in-the-mobile-era\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">your website should be fully optimised for mobile users<\/a>, from <a href=\"https:\/\/www.shipbob.com\/blog\/mobile-email-design\/\">mobile email design<\/a> to <a href=\"https:\/\/www.shipbob.com\/blog\/sms-marketing-ecommerce\/\">SMS ecommerce marketing<\/a> options.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-brick-and-mortar-locations\">6. Brick-and-mortar locations<\/h3>\n\n\n\n<p>While consumers do most product research online, many still prefer to make in-store purchases. Even in digital-dominant categories such as consumer electronics, 50% of shoppers say they <a href=\"https:\/\/retail.emarketer.com\/article\/many-purchases-still-happen-in-store\/5ab02bf3ebd4000ac0a8aca0\">prefer brick-and-mortar stores<\/a> as a primary sales channel.<\/p>\n\n\n\n<p><em>Pro tip: For a truly seamless path to purchase across your online sales channels, retail partners and brick-and-mortar locations, use <a href=\"https:\/\/www.channeladvisor.com\/solutions\/where-to-buy\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">Where to Buy widgets<\/a>.<\/em><\/p>\n\n\n\n<p><strong>When optimising fulfilment to compete in the multichannel era of same-day shipping, consider different delivery methods:<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-diversified-carriers\">7. Diversified couriers<\/h3>\n\n\n\n<p>Many sellers rely on one courier or fulfilment option for simplicity and ease. But as demand for fast, free shipping continues to skyrocket, it\u2019s critical to have access to competitive pricing. If you choose to do <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/in-house-fulfillment\/\">in-house fulfilment<\/a>, using a <a href=\"https:\/\/www.channeladvisor.com\/solutions\/shipping-management-suite\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=\">full suite of shipping options<\/a> can ensure you always have access to the fastest, most affordable delivery method for each multichannel order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-third-party-logistics\">8. Third-party logistics<\/h3>\n\n\n\n<p>If you struggle to maintain control over inventory, orders and shipments across multiple <a href=\"https:\/\/www.shipbob.com\/blog\/retail-channel-strategy\/\">retail channels<\/a>, consider working with a <a href=\"https:\/\/www.shipbob.com\/3pl\/\">third-party logistics partner<\/a> that can provide tools and <a href=\"https:\/\/www.shipbob.com\/blog\/ecommerce-infrastructure\/\">infrastructure<\/a> to automate <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/\">ecommerce fulfilment<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-9-additional-partnerships\">9. Additional partnerships<\/h3>\n\n\n\n<p>As you expand to new channels, it\u2019s important to continually consider all available fulfilment options. Take time to understand the difference between Fulfilment by Amazon and <a href=\"https:\/\/www.shipbob.com\/blog\/seller-fulfilled-prime\/\">Seller Fulfilled Prime<\/a>, carefully vet options for <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/dropshipping\/\">dropshipping<\/a>, and stay connected to your <a href=\"https:\/\/www.channeladvisor.com\/solutions\/distribution-networks\/?utm_campaign=NA-Blog-ChannelAdvisorShipBob-BP%20Q119&amp;utm_medium=partner&amp;utm_source=shipbob&amp;utm_content=blog\">distribution network<\/a> as it grows.<a id=\"new-channels\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-new-channels-bring-new-challenges\">New channels bring new challenges<\/h2>\n\n\n\n<p>Lastly, as you assess options across marketing, selling and fulfilling, keep the following tips in mind:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-choosing-the-right-or-wrong-channels\">1. Choosing the right (or wrong) channels<\/h3>\n\n\n\n<p>While it can be tempting to expand to every channel, true success comes when you identify the ones most likely to resonate with your target consumers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-understanding-additional-costs\">2. Understanding additional costs<\/h3>\n\n\n\n<p>From advertising budgets to listing fees to <a href=\"https:\/\/www.shipbob.com\/blog\/logistics-costs\/\">logistics costs<\/a>, each expansion will come with its own set of expenses. Plan accordingly to maximise your profit margins.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-staying-on-top-of-logistics\">3. Staying on top of logistics<\/h3>\n\n\n\n<p>Your product performance and customer data offer a treasure trove of insights that can be used when selecting your ideal mix of channels. Use a robust ecommerce platform to get the most important insights at a glance.<a id=\"conclusion\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-conclusion\">Conclusion<\/h2>\n\n\n\n<p>Understanding the new realm of multichannel retailing is one of the most important steps for sellers to take in 2019 and beyond. With an explosion of channels in recent years, it\u2019s more important than ever to identify which ones hold the most promise for your products.<\/p>\n\n\n\n<p>Expanding too far, too fast can result in choosing channels that are a poor fit for your consumers and unprofitable for you. But take time to carefully vet your options, and multichannel retailing can yield tremendous revenue rewards.<a id=\"shipbob\"><br><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-shipbob-your-multichannel-retailing-fulfillment-partner\">ShipBob: your multichannel retailing fulfilment partner<\/h2>\n\n\n\n<p>ShipBob is a leading ecommerce enablement platform that helps fulfil not only website orders but also has a B2B Fulfilment Suite and EDI capabilities, enabling merchants to sell throughout the entire B2B ecosystem, powering retail dropshipping (fulfilling orders placed on big box retailers\u2019 websites) and wholesale shipping (including brick-and-mortar stores), which can connect with all the major retailers.<\/p>\n\n\n\n<p>Learn more by requesting a quote below.<a id=\"faq\"><br><\/a><\/p>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/b2b-quote\/\"><strong>Request b2B Fulfilment Pricing<\/strong><\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-multichannel-retailing-faqs\">Multichannel retailing FAQs<\/h2>\n\n\n\n<p>Here are the answers to the most popular multichannel retailing questions.<\/p>\n\n\n\n<section class=\"wp-block-shipbob-blocks-section-container section section-container  max-width-blog\"><div class=\"container section-info section-info-align-none u-hidden\"><h6 class=\"section-title \"><\/h6><h2 class=\"section-content h2\"><\/h2><p class=\"section-copy u-hidden\"><\/p><\/div><div class=\"container flex-container direction-col justify-none align-none flex-wrap\">\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is meant by multi-channel retailing?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Multichannel retailing is the process of making products available for selling to consumers on more than one channel. The channel can be online (ecommerce store, marketplace, etc.) and offline (retail store).<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What are different types of multi-channel retailing?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Some of the most common multichannel retail channels include brick-and-mortar stores, ecommerce stores, marketplaces, social media channels, catalogues, and more.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">Why is multichannel retailing important?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\" \/><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Multichannel retailing is very important to retailers as it allows them to collect much more customer data than if they only sold on a single channel. This data allows the retailers to make much better decisions and focus more of their energy on the channels driving more business.<\/p>\n\n<\/div><\/div><\/div>\n\n<\/div><div class=\"cta-container u-hidden\"><a class=\"btn btn-primary \" href=\"\"><\/a><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>What does it mean to be successful with multichannel retailing? Find out in this guide from ShipBob partner, ChannelAdvisor.<\/p>\n","protected":false},"author":121,"featured_media":23773,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[3,7,8,11],"class_list":["post-2020","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-amazon","blogcategories-fulfillment","blogcategories-inventory","blogcategories-order-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Multichannel Retailing: Channels to Consider in 2025<\/title>\n<meta name=\"description\" content=\"What does it mean to be successful with multichannel retailing? Find out in this guide from ShipBob partner, ChannelAdvisor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shipbob.com\/au\/blog\/multichannel-retailing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using Multichannel Retailing to Unleash Your Ecommerce Potential in 2026\" \/>\n<meta property=\"og:description\" content=\"What does it mean to be successful with multichannel retailing? 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