{"id":1644,"date":"2022-01-14T06:57:39","date_gmt":"2022-01-14T11:57:39","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/inventory-discrepancy\/"},"modified":"2025-08-05T01:19:14","modified_gmt":"2025-08-05T01:19:14","slug":"inventory-discrepancy","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/inventory-discrepancy\/","title":{"rendered":"Inventory Discrepancies: What Causes Them &amp; How to Prevent Them"},"content":{"rendered":"\n<div class=\"wp-block-shipbob-blocks-single-toc single-toc\" data-controller=\"blog-toc-controller\" data-action=\"scroll@window-&gt;blog-toc-controller#scrollChanged:passive\" id=\"toc-component\"><div class=\"single-toc-overview\"><p>Table of Contents<\/p><div class=\"single-toc-read-time\"><p>** Minutes<\/p><\/div><\/div>\n<p><a href=\"#h-what-does-inventory-discrepancy-mean\">What does inventory discrepancy mean?<\/a><\/p>\n\n\n\n<p><a href=\"#h-causes-of-inventory-discrepancies\">Causes of inventory discrepancies<\/a><\/p>\n\n\n\n<p><a href=\"#h-how-to-avoid-discrepancies-with-your-inventory\">How to avoid discrepancies with your inventory<\/a><\/p>\n\n\n\n<p><a href=\"#h-stop-worrying-about-inventory-and-start-thinking-about-growth\">Stop worrying about inventory and start thinking about growth<\/a><\/p>\n\n\n\n<p><a href=\"#\">Inventory discrepancy FAQs<\/a><\/p>\n<\/div>\n\n\n\n<p>Tracking inventory throughout the <a href=\"https:\/\/www.shipbob.com\/blog\/ecommerce-supply-chain\/\">ecommerce supply chain<\/a> seems like a straightforward process, but since inventory is constantly moving, it\u2019s not uncommon for inventory to get misplaced, lost, or stolen.<\/p>\n\n\n\n<p>Having the right systems and processes can help you track inventory efficiently, however, tracking inventory is only half the battle. Keeping accurate <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-records\/\">inventory records<\/a> by establishing a strong <a href=\"https:\/\/www.shipbob.com\/blog\/inventory-reconciliation\/\">inventory reconciliation<\/a> process is also key.<\/p>\n\n\n\n<p>During this process, you\u2019ll often have to play detective and get to the <span>root cause of why a discrepancy in inventory exists, which can be caused by a myriad of factors.<\/span><\/p>\n\n\n\n<p>This article explores what causes inventory discrepancies and how to avoid major errors and inaccuracies from causing profit loss.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-does-inventory-discrepancy-mean\">What does inventory discrepancy mean?<\/h2>\n\n\n\n<p><span>Inventory discrepancy refers to a situation in which the amount of inventory on hand is different from current inventory records.&nbsp;<\/span><\/p>\n\n\n\n<p><span>Though discrepancies in inventory levels are a common situation, it can lead to a loss in profit, which is why it\u2019s important to have a system that tracks, record, and improves the inventory reconciliation process.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-causes-of-inventory-discrepancies\">Causes of inventory discrepancies<\/h2>\n\n\n\n<p><span>Inventory discrepancies are all too common. By taking the time to understand the root causes, you\u2019ll be better equipped to reduce to major discrepancies that can take a hit on profit. <\/span><span>Here are the major causes of inventory discrepancies that you need to be mindful of.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-inventory-shrinkage\">Inventory shrinkage<\/h3>\n\n\n\n<p><span><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-shrinkage\/\">Inventory shrinkage<\/a> is often caused by an accounting error, theft, or fraud. To reduce risk and prevent inventory shrinkage, it\u2019s important to implement loss-prevention tactics, such as <a href=\"https:\/\/360learning.com\/blog\/ultimate-guide-employee-training-program\/\" target=\"_blank\" rel=\"noreferrer noopener\">employee training<\/a> and improved warehouse security.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-lost-inventory\">Lost inventory<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.shipbob.com\/blog\/physical-inventory\/\"><span>Physical inventory<\/span><\/a><span> can get lost or misplaced due to human error, which can occur during the <a href=\"https:\/\/www.shipbob.com\/warehouse-management\/warehouse-receiving\/\">warehouse receiving<\/a> or fulfilment process.\u00a0<\/span><\/p>\n\n\n\n<p><span>Maybe inventory was wrongly labelled, stored in an incorrect location, or mistaken for another <a href=\"https:\/\/www.shipbob.com\/blog\/how-to-find-sku-number\/\">SKU<\/a>. Sometimes, suppliers even dispatch the wrong quantity of product than what was invoiced.\u00a0To prevent lost inventory, establishing a rigorous warehouse receiving process is essential.<\/span><\/p>\n\n\n\n<p><span>A <a href=\"https:\/\/www.shipbob.com\/inventory-management\/warehouse\/\">warehouse inventory management<\/a> system is designed to track inventory using <a href=\"https:\/\/www.shipbob.com\/blog\/shipping-barcode\/\">barcodes<\/a> so you can easily pull up what the product is, whether or not the received inventory matches the purchase order, and where it should be stored.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-poor-returns-management\">Poor returns management<\/h3>\n\n\n\n<p><span>Reverse logistics is just as important as the initial fulfilment and <a href=\"https:\/\/www.shipbob.com\/blog\/how-last-mile-delivery-works\/\">last-mile delivery<\/a> processes.<\/span><span>&nbsp;If you\u2019re seeing a spike in inventory discrepancies, a poor <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/returns-management-process\/\"><span>returns management<\/span><\/a><span>might be the cause.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p><span>Sometimes returned items <\/span><span>get damaged in transit or they needed to be disposed. <\/span><span>Because of the different ways returns can be treated (restocked, donated, disposed, etc.), keeping up-to-date records of how returned items were handled can help reduce inventory discrepancies tremendously.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-bad-or-outdated-technology\">Bad or outdated technology<\/h3>\n\n\n\n<p><span>Especially for businesses that are keen to scale quickly, archaic technologies do more harm than good when it comes to reducing inventory discrepancies.&nbsp;<\/span><span>Outdated <\/span><span>inventory tracking<\/span><span> systems that still employ manual processes are more prone to error. <\/span><\/p>\n\n\n\n<p><span>That\u2019s why it\u2019s important to implement an <a href=\"https:\/\/www.shipbob.com\/inventory-automation\/\">automated inventory management system<\/a> to ensure that inventory is being tracked accurately in real time.&nbsp;<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em><span>\u201cWhen it was time to source a new 3PL, I was looking for three things: accuracy, cost savings, and access to data. At my previous 3PL, nothing seemed to come easy. <\/span><\/em><\/p>\n\n\n\n<p><em><span>Everything was done on spreadsheets and it was very difficult to get the fulfilment data I needed. Now, we\u2019re working with a tech-enabled 3PL that seamlessly provides data to help us make business decisions. I felt like I couldn\u2019t grow until I moved to ShipBob.\u201d<\/span><\/em><\/p>\n\n\n\n<p><span>Courtney Lee, founder of <a href=\"https:\/\/www.shipbob.com\/blog\/prymal\/\">Prymal<\/a><\/span><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-poorly-trained-employees\">Poorly trained employees<\/h3>\n\n\n\n<p><span>If employees aren\u2019t all properly trained on how to receive, store, manage and track inventory, discrepancies are more likely to occur.&nbsp;<\/span><\/p>\n\n\n\n<p><span>Having the right technology in place is important, but without proper employee training, human error is still a significant risk. Having straightforward processes and workflows in place help employees manage high volumes of inventory efficiently.&nbsp;<\/span><\/p>\n\n\n\n<p>And, if employees are aware of how inventory is managed throughout the supply chain, the better equipped they will be in navigating discrepancies and making improvements accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-avoid-discrepancies-with-your-inventory\">How to avoid discrepancies with your inventory<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-accuracy\/\"><span>Inventory accuracy<\/span><\/a> reduces the risk of supply chain issues, such as incorrect customer orders, product shortages, theft, damages, and financial loss for your business.<\/p>\n\n\n\n<p>If you\u2019re in charge of storing multiple SKUs in large quantities, inventory discrepancies can happen. That\u2019s not to say there aren\u2019t ways to reduce risks. <span>Here are best practices to avoid major inventory discrepancies.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-communication-with-suppliers\">Communication with suppliers<\/h3>\n\n\n\n<p><span>Good <a href=\"https:\/\/www.shipbob.com\/blog\/supplier-relationship-management\/\">supplier relationships<\/a> can make all the difference when it comes to gaining better <a href=\"https:\/\/www.shipbob.com\/inventory-management\/inventory-control\/\">inventory control<\/a>. <\/span><\/p>\n\n\n\n<p><span>At every step of the way, if your supplier shares updates on your <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/pipeline-inventory\/\"><span>pipeline inventory<\/span><\/a><span>, you can better plan for when to receive it, how much of each SKU you\u2019re expecting, and have it stored correctly and in a timely fashion.&nbsp;<\/span><\/p>\n\n\n\n<p><span>In the long run, not only does having strong communication with your supplier avoid inventory discrepancies, it also helps to reduce <a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/stockout-costs\/\">stockouts<\/a>, overstocking, and lost inventory.<\/span><\/p>\n\n\n\n<p><span>Thanks to transparent and open lines of communication, even if the wrong goods or quantities were dispatched by your supplier, you will be able to identify discrepancies right away.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-update-your-inventory-management-systems\">Update your inventory management systems<\/h3>\n\n\n\n<p><span>In this drastically changing retail landscape, outdated technology systems are sure to be holding you back and limiting your business productivity. <\/span><\/p>\n\n\n\n<p><span>With an advanced <\/span><a href=\"https:\/\/www.shipbob.com\/inventory-management\/software\/\"><span>inventory management software<\/span><\/a><span>, as offered by ShipBob, you can rest assured that <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/sku-tracking\/\"><span>SKU tracking<\/span><\/a><span> is automatically performed and that the recorded <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/inventory-levels\/\"><span>inventory levels<\/span><\/a><span> are always up-to-date and accurate.&nbsp;<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-training-employees\">Training employees<\/h3>\n\n\n\n<p><span>Your staff needs to be offered skill-building sessions on everything from <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/inventory-planning\/\"><span>inventory planning<\/span><\/a><span>, <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/warehouse-setup\/\"><span>warehouse setup<\/span><\/a><span>, and warehouse receiving, to effective stock counting and <a href=\"https:\/\/www.shipbob.com\/inventory-management\/digital-inventory\/\">digital inventory<\/a> recording.\u00a0<\/span><\/p>\n\n\n\n<p>Use this as an opportunity to let them know how inventory discrepancies affect them directly and indirectly, including how it affects promotions, paychecks, employee profit shares, and more. <span>Once they are clued in on the best practices, there will likely be fewer human errors.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-partner-with-a-3pl\">Partner with a 3PL<\/h3>\n\n\n\n<p><span>When it comes to <a href=\"https:\/\/www.shipbob.com\/logistics-network\/\">logistics operations<\/a>, errors (even small ones) can cause major disruptions. <\/span>Not only can inaccuracies, inefficiencies, and mistakes cut into profit, but they can also negatively impact the customer experience.<\/p>\n\n\n\n<p><span>By handling and automating your <a href=\"https:\/\/www.shipbob.com\/inventory-management\/\">inventory management<\/a> process, a <\/span><a href=\"https:\/\/www.shipbob.com\/3pl\/\"><span>3PL<\/span><\/a><span> offers greater control while optimising costs and saving you time.&nbsp;<\/span><\/p>\n\n\n\n<p><span>At ShipBob, we eliminate inventory inconsistencies by offering a best-in-class fulfilment solution with an <a href=\"https:\/\/www.shipbob.com\/ecommerce-fulfillment\/international-fulfillment\/\">international fulfilment<\/a> centre network powered by premium, centralised technology.&nbsp;<\/span><\/p>\n\n\n\n<p><span>ShipBob\u2019s world-class team takes measures to keep your inventory safe and secure, without you having to do any of the time-consuming work yourself.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-stop-worrying-about-inventory-and-start-thinking-about-growth\">Stop worrying about inventory and start thinking about growth<\/h2>\n\n\n\n<p><span>Human error or flaws in inventory control procedures are what cause inventory discrepancies.<\/span><\/p>\n\n\n\n<p><span>ShipBob plugs both gaps with its high-tech inventory management system and automated inventory audit procedures at professionally managed storage facilities. This is critical to help your business scale sustainably.<\/span><\/p>\n\n\n\n<p><span>Whether you are <\/span><a href=\"https:\/\/www.shipbob.com\/blog\/restocking-inventory\/\"><span>restocking inventory<\/span><\/a><span> or allocating SKUs, we offer <\/span><a href=\"https:\/\/www.shipbob.com\/inventory-management\/real-time\/\"><span>real-time inventory tracking<\/span><\/a><span> so that you always know where and in what condition your SKUs are.&nbsp;<\/span><\/p>\n\n\n\n<p><span>Additionally, ShipBob\u2019s <\/span><a href=\"https:\/\/www.shipbob.com\/inventory-kpis\/inventory-analytics\/\"><span>inventory analytics<\/span><\/a><span>&nbsp;offer useful insights into precisely what\u2019s going on with your stock and how to prevent inaccurate inventory scenarios.<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-style-blog is-layout-flow wp-block-quote-is-layout-flow\">\n<p><span><em>\u201cShipBob\u2019s analytics tool has been great to have. We can see inventory reconciliations and easily view SKU velocity, transit times, and inventory distribution recommendations.\u201d<\/em><\/span><\/p>\n\n\n\n<p><span>Pablo Gabatto, Business Operations Manager at <a href=\"https:\/\/www.shipbob.com\/blog\/ample-foods\/\">Ample Foods<\/a><\/span><\/p>\n<\/blockquote>\n\n\n\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-14371 size-full\" src=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1280px\" alt=\"inventory summary and turnover from ShipBob's analytics tool\" width=\"1608\" height=\"738\" data-responsive-img srcset=\"https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=700px 650w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=860px 768w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1180px 1080w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1400px 1280w, https:\/\/www.shipbob.com\/wp-content\/uploads\/2020\/06\/inventory-summary-and-turnover-from-ShipBobs-analytics-tool.png?w=1600px 1440w\" fetchpriority=\"low\" \/><\/p>\n\n\n\n<p>With ShipBob, you have an inventory management and fulfilment solution that helps you stay on top of your inventory.<\/p>\n\n\n\n<p>Click the button below for&nbsp;more information on ShipBob today.<\/p>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.shipbob.com\/quote\/\"><strong>Request Fulfilment Pricing<\/strong><\/a><\/div>\n\n\n\n<section class=\"wp-block-shipbob-blocks-section-container section section-container  max-width-blog\"><div class=\"container section-info section-info-align-none \"><h6 class=\"section-title\"><\/h6><h2 class=\"section-content h2\">Inventory discrepancy FAQs<\/h2><p class=\"section-copy \">Here are answers to the top questions about inventory discrepancies.<\/p><\/div><div class=\"container flex-container direction-col justify-none align-none flex-wrap\">\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What is an inventory reconciliation?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p>Inventory reconciliation is the process of comparing physical inventory counts with records of inventory on hand. This is an important auditing process as it helps reduce stock discrepancies and understand why there are discrepancies in the first place.<\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">How can inventory discrepancy be reduced?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p><span>Accurate inventory records are a sign of a healthy supply chain. Running regular inventory checks and staying consistent with inventory reconciliation is essential to avoiding major inventory discrepancies. Additionally, partnering with a 3PL like ShipBob can help you reduce risk by taking care of the storage and fulfilment process while also giving you full visibility into inventory levels in real time.&nbsp;<\/span><\/p>\n\n<\/div><\/div><\/div>\n\n\n<div class=\"wp-block-shipbob-blocks-single-faq single-faq direction-col  col-8\" data-controller=\"faq-controller\" data-faq-controller-open-value=\"true\"><div class=\"single-faq-title-contianer\"><h4 class=\"single-faq-title\">What causes inventory discrepancies?<\/h4><div class=\"single-faq-expand\" data-faq-controller-target=\"expand\"><img decoding=\"async\" src=\"\/wp-content\/themes\/shipbob-2022\/resources\/svg\/plus-solid.svg\"><\/div><\/div><div class=\"single-faq-childs\" data-faq-controller-target=\"answer\"><div>\n\n<p><span>Inventory discrepancies can be caused by a multitude of factors, such as warehouse receiving errors, misplaced or lost inventory, inaccurate records of returns, using outdate warehouse technology, and poorly trained employees.<\/span><\/p>\n\n<\/div><\/div><\/div>\n\n<\/div><div class=\"container section-cta u-hidden\"><a class=\"btn btn-primary\" href=\"\"><\/a><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn more about how inventory discrepancies can impact your online business, what causes them, and the steps you can take to avoid them. <\/p>\n","protected":false},"author":110,"featured_media":1645,"parent":0,"template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"blogcategories":[8,15],"class_list":["post-1644","blog","type-blog","status-publish","has-post-thumbnail","hentry","blogcategories-inventory","blogcategories-warehouse-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inventory Discrepancy: What It Means &amp; 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