{"id":14868,"date":"2024-08-28T18:36:10","date_gmt":"2024-08-28T18:36:10","guid":{"rendered":"https:\/\/www.shipbob.com\/au\/blog\/elle-sera\/"},"modified":"2026-04-27T13:01:52","modified_gmt":"2026-04-27T13:01:52","slug":"elle-sera","status":"publish","type":"blog","link":"https:\/\/www.shipbob.com\/au\/blog\/elle-sera\/","title":{"rendered":"How Elle Sera\u2019s Team Saves 40+ Hours\/Month on Fulfilment with ShipBob [Case Study]"},"content":{"rendered":"\n

Table of Contents<\/p>

** Minutes<\/p><\/div><\/div>\n

About Elle Sera<\/a><\/p>\n\n\n\n

Saving 40+ hours a month on subscription fulfilment<\/a><\/p>\n\n\n\n

Getting a built-in operations team of 100+ as a small business <\/a><\/p>\n\n\n\n

Being able to take time off while receiving proactive support<\/a><\/p>\n\n\n\n

What\u2019s next for Elle Sera <\/a><\/p>\n\n\n\n

Elle Sera’s team at ShipBob<\/a><\/p>\n\n\n\n

Get started with ShipBob<\/a><\/p>\n<\/div>\n\n\n\n

Learn how women’s health and supplement brand Elle Sera receives time back and stellar support by outsourcing subscription fulfilment to ShipBob. <\/em><\/p>\n\n\n\n

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Customer Profile<\/strong><\/p>\n\n\n\n

Elle Sera<\/a> (French for \u201cshe will be\u201d) is a Liverpool-based supplement brand on a mission to reclaim their hormones. Packed with five powerful, vegan-friendly nutrients, each golden pill is designed to balance mood, reduce stress and anxiety, and alleviate many of the symptoms of menopause. With a flexible monthly subscription program, Elle Sera empowers you to maintain wellness long-term and embrace your hormones.   <\/p>\n\n\n\n

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About Elle Sera<\/h2>\n\n\n\n

When Elissa Corrigan ran her wellness retreats for women, she was struck by just how many participants were dealing with hormone imbalances.  <\/p>\n\n\n\n

She began to incorporate key, hormone-balancing ingredients into her retreats \u2013 until the pandemic hit. With no way to meet in person, Elissa decided to create her own supplement, and Elle Sera was born.  <\/p>\n\n\n\n

Since 2020, Elle Sera\u2019s golden pill has become a staple for many women all over the world. We sat down with Kelly Bond, Elle Sera\u2019s Operations Manager, to discuss how the brand leverages ShipBob to power their subscription fulfilment and achieve top-tier support.  <\/p>\n\n\n\n

Saving 40+ hours a month on subscription fulfilment<\/h2>\n\n\n\n

As told to ShipBob by Kelly Bond, Operations Manager at Elle Sera. <\/strong> <\/p>\n\n\n\n

Prior to our partnering with ShipBob, our orders were processed manually. It was doable, but it wasn\u2019t an effective use of time.   <\/p>\n\n\n\n

From the very first conversation with ShipBob\u2019s team, I was sold. The sales rep was so passionate about ShipBob\u2019s service quality and how they could help our brand scale, We are immensely passionate about the customer experience, so although we still continue to handle the first order each customer receives (leaving us time to personalise those a lot more), ShipBob fulfils every subsequent shipment from their fulfilment centre in the UK.  <\/p>\n\n\n\n

It\u2019s been fantastic. It used to take me 2 hours a day to do the work that ShipBob does for me \u2013 that\u2019s 40 hours a month that I have back now, thanks to ShipBob. And that\u2019s only the time spent shipping orders. Factoring in the considerable time I\u2019m saving by not picking and packing orders myself, I have so much more freedom to focus on other priorities.<\/p>\n\n\n\n

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“When you partner with ShipBob, it’s like you’ve got a member of staff that never takes a day off sick, that\u2019s never on holiday. They\u2019re constantly able to send something out (even if I\u2019m not in the office), and they always get stuff done. It\u2019s the kind of luxury we can\u2019t afford on our own, but ShipBob makes it efficient and affordable to achieve.”<\/em><\/p>\n\n\n\n

Kelly Bond, Operations Manager at Elle Sera<\/p>\n<\/blockquote>\n\n\n\n

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Even though ShipBob is fulfilling our orders, I still get visibility into and control of the process with what they\u2019re doing. Wherever I am in the world, I can log in to my ShipBob dashboard and know exactly what\u2019s going on with our orders.  ShipBob is dependable, so I can trust that a customer will get their product within two days, even if I’m not in the office or even near the vicinity. If an issue does pop up, like a missing order, I can just log on to ShipBob, repeat that order, and have it sent out to them in a flash. It’s just handy. <\/p>\n\n\n\n

Because subscription fulfilment with ShipBob has been such a time-saver, we\u2019ve now been able to explore and trial ShipBob controlling our international orders \u2013 we’ve even kitted a ton of boxes for ahead of time, so they can trial this in the coming weeks.<\/p>\n\n\n\n

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@ellesera.inc<\/a>

The fabulous power of Elle Sera \ud83e\udd1c\ud83c\udffd\ud83e\udd1b\ud83c\udffd<\/p> \u266c original sound – Elle Sera<\/a> <\/section> <\/blockquote>