Home Furnishings Fulfilment Services

Whether you sell furniture items like dining tables or bed frames, or home decor like mirrors, wall art, and rugs, one of the biggest challenges for home furnishing brands is having access to a robust fulfilment infrastructure.

ShipBob is a best-in-class 3PL that offers home furnishings fulfilment solutions. From an international fulfilment network to advanced technology and premium support, ShipBob helps home furnishing brands be more successful online.

With ShipBob, I can maintain my brand experience. It doesn’t end on my store — it lasts through that unboxing experience.

Tracey Wallace,

Founder of Doris Sleep

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What is home furnishings fulfilment?

Home furnishings fulfilment involves the inbound and outbound logistics tasks of storing, fulfiling, and shipping items related to furniture, home decor, home improvement, and more. Order fulfilment for home furnishing need extra care and attention as these items are often heavier and more fragile.

How ShipBob helps you grow your home furnishings store

ShipBob premium fulfilment services to help your home furnishings brand grow. From an international distribution network to premium software that provides transparency into our fulfilment operations and advanced data and analytics, we provide everything you need to establish an ecommerce fulfilment strategy that saves you time, money, and meets customer expectations.

Furniture fulfilment solutions

Furniture fulfilment involves the storing, picking and packing, and shipping of large furniture items from. ShipBob offers the ability to ship items at an affordable cost and has partnerships with leading freight shipping providers to help you transport and ship furniture safely.

Home decor fulfilment solutions

Home decor fulfilment involves storing, fulfiling, and shipping of a wide range of home decor items, including throw pillows, wall art, rugs, accent pieces, mirrors, and more.

Shipping fragile items

Although ShipBob has processes in place to reduce risk in shipping fragile items, some issues can arise while orders are in transit that are outside of our control. When shipping damages occur, we file claims on behalf of the merchant at no additional cost. We also help you choose the fulfilment centre(s) in which to store your inventory that are closest to your end consumers to help reduce the distance travelled and time in transit.

ShipBob’s order fulfilment process

ShipBob takes care of the entire retail fulfilment process for you. Here is an overview of how ShipBob’s home furnishings fulfilment process works.

1. Receiving

During this stage, a supplier, manufacturer, or ecommerce brand ships the required products to our warehouse, where our team will receive the shipment(s). The term ‘receiving’ refers to the acceptance of incoming inventory to be stored before it’s sold. During this step, a ShipBob fulfilment expert will make sure that all the items that were sent have arrived and are in good condition. From there, we store the inventory safely until items are ready to be picked.

2. Picking

Once an order is placed on your store, the picking process begins. We locate the item(s) so the entire order can be packed in the next step. Our proprietary warehouse management system (WMS) automatically assigns similar orders with inventory in the same area of the warehouse to the same picker to reduce the number of steps required to pick orders for a more efficient workflow.

picking list is automatically generated, which includes the items ordered, quantity, and where each product is located in the fulfilment centre. Each unit that’s picked is scanned from the inventory container so inventory counts are updated in real-time, providing up-to-date stock levels for merchants.

3. Packing

Once items are picked, the next step is to securely pack orders and add the shipping label. ShipBob offers standard packing materials: brown boxes, plain bubble mailers and poly bags, packing tape, and dunnage, and are included at no extra cost. We choose the best packing materials for each order to both protect your products and achieve the lowest practical dimensional weight. We also allow our clients to use custom packing materials to put their brand front and centre.

4. Shipping

By outsourcing fulfilment to ShipBob, you can take advantage of our negotiated shipping rates with major shipping couriers. Our courier partners pick up packages from our fulfilment centres daily, which are sorted by each shipping service. From there, shipping couriers take care of the shipping, most often by truck or air shipping.

Get started with ShipBob

If you want to grow your home furnishings brand sustainably, you need a 3PL you can trust. ShipBob offers everything you need to affordably outsource logistics and get back to what’s most important: improving customer loyalty, increasing profits, and offering exceptional products. Once you connect your store with ShipBob’s technology, you can ship inventory to one or more of our fulfilment centre locations.

Once orders are placed on your online store, we’ll take care of picking, packing and shipping orders on your behalf. Read on to learn the benefits of partnering with ShipBob.

Distributed inventory

With ShipBob’s network of fulfilment centres, you can strategically split your inventory across our locations to get your products from point A to point B more quickly and affordably. Storing inventory near your customers helps reduce the shipping zones and costs associated with shipping orders to faraway destinations.

Distributed inventory also helps you stay competitive by offering fast shipping to your customers. When an order is placed, ShipBob’s algorithm automatically selects the warehouse and courier that will give you the quickest turnaround at the best price. This strategy has helped our merchants bring 13% savings to their bottom line.

100% Coverage Across the Continental US

If you’re looking to expand into the United States, ShipBob has 2-Day Express Shipping that provides 100% coverage in the continental US from even just one fulfilment centre.

You can also distribute your inventory across ShipBob’s fulfilment centres across all regions of the United States. We leave it up to you to decide where you want us to store your inventory.

Order management

At ShipBob, we track your orders from A to Z. Filter orders by status, search for specific orders, see a quick timeline view of where your order is in the fulfilment process (e.g. when an order is picked, packed, or shipped), easily find shipping-related information (e.g., weights, dimensions, or courier service), and get a quick snapshot of any orders that require action.

With order management software for your direct-to-consumer and wholesale shipments, you can manage subscriptions, make changes to your orders post-purchase, map your store’s shipping options to ShipBob, and automatically share tracking information with your customers.

Reporting and analytics

To provide you with visibility into our operations and performance, and also hold ourselves accountable, ShipBob’s free analytics tool is packed with charts to help you with everything from year-end reporting, to better supply chain decision-making.

Data can be a competitive advantage, and our reports show an analysis of which fulfilment centres you should stock, days of inventory left before you run out, impact of promotions on stock levels, each shipping method’s average cart value, shipping cost, and days in transit, your fulfilment cost per order, storage cost per unit, and much more.

End-to-end customer experience

We care about the customer experience as much as you and strive to be an extension of your team. From custom branded boxes to free plain packaging, ShipBob works with you to provide the unboxing experience you want. We also help you offer the fastest, most cost-effective shipping options to meet your customers’ expectations.

As soon as an order ships, tracking is pushed back to your store. We also offer return management services, allowing customers to generate return shipping labels and track returns, while getting your products processed and back into your available inventory as efficiently as possible.

Save on fulfilment costs

Coffee creamer brand Prymal joined ShipBob in 2019 and was quickly able to save $8,000 per month on fulfilment costs, while at the same time achieving 4x growth.

Learn more about Prymal’s growth

Improve your conversion rate

Not only was BAKblade able to scale internationally by partnering with ShipBob, but they found adding 2-Day Shipping increased their conversions as well.

Learn more about BAKblades’s growth

Store, ship, and grow internationally

Sunglasses brand Ombraz distributed their inventory across 3 fulfilment centres in two different countries. This has allowed them to ship to 55 countries on seven continents.

Learn more about Ombraz’s growth